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On the Services & subscriptions page, locate your Microsoft 365 subscription and then select Manage. Do one of the following: If you see a Turn off recurring billing link, choose it to turn recurring billing off. If you see a Cancel link, choose it to cancel the subscription..
How do I cancel my Microsoft account?
Sign in to Services & subscriptions on the Microsoft account website. For each paid subscription, go to the subscription you want to cancel and select Payment & billing which appears under the name of the subscription you want to cancel. Select Cancel and follow the remaining instructions.
Why is Xbox charging me 9.99 a month?
Why is Xbox charging me 9.99 a month? You might be getting charged for an Xbox Live Gold subscription because the price is $9.99+ tax. I would suggest setting up a call back from Xbox Customer support, provide them with your debit card number that is getting charged and see if they can cancel the subscription for you.
Can I cancel my Microsoft 365 subscription anytime?
You can only cancel and receive a prorated credit or refund if you cancel within seven days after the start or renewal of your subscription.
How do I find my Microsoft subscriptions?
Go to your Services & subscriptions page. If prompted, choose Sign in and enter the Microsoft account email and password associated with your Microsoft 365 subscription. Review the details under the Services & Subscriptions heading.
How do I talk to a live person at Xbox?
Calling Xbox by Telephone. Call Xbox Support at 1-800-469-9269. The Xbox contact center is open between Monday and Friday from 9 a.m. to 5 p.m. EST. Wait for Xbox to provide you with prompts, then dial the number “0” six times in a row.
How do I contact Microsoft for refund?
To request a return or exchange:
- Sign in to Order history, and then select Request a return.
- Follow the instructions on the screen to get a prepaid shipping label for the return.
- When we receive your item and find it eligible for a return, we’ll either ship you a replacement or issue you a refund.
Why did Microsoft charge me $100?
Depending on where you live, $100 could be the price of an Office 365 Home subscription renewal. If you have Office 365 and the “autorenew” (default) is turned on, MS will automagically renew your subscription and charge full price for it. to check what licenses you have and when it expires / renews.
How do I cancel Microsoft Ultimate 1 month? Cancel other Microsoft subscriptions
- Go to Services & subscriptions and sign in with the Microsoft account you used to purchase your subscription.
- Find your subscription and select Manage.
- On the next page, select Cancel (or it might say Upgrade or Cancel, depending on your subscription type).
Why does Xbox Live keep charging my credit card?
All Xbox subscriptions purchased online or through the console are auto-renewing subscriptions, and you’ll continue to be charged unless you turn off recurring billing. You’re sharing your Microsoft account or don’t have your account password protected.
How do I contact Microsoft billing?
Call us at 866-425-4709 for expert help and support.
What is Microsoft charging me for?
From what I have understood through Microsoft and my bank is that a pre-auth charge is what Microsoft does to ensure that you have the funds in your bank account before the purchase goes through. Once the purchase itself has cleared your bank account the pre-auth charge should return.
How do I get a refund on Xbox?
To request a return or exchange:
- Sign in to Order history, and then select Request a return.
- Follow the instructions on the screen to get a prepaid shipping label for the return.
- When we receive your item and find it eligible for a return, we’ll either ship you a replacement or issue you a refund.
What is the refund limit on Xbox?
There is no limit to how many refunds Xbox allows, as long as all of your refunds are valid. They will not arbitrarily block you from making returns and getting refunds if they meet the valid criteria for getting said refunds.
How long does a refund take on Xbox? Thank you for posting on the Xbox forums. We understand that you are interested in learning when you will receive your refund. Generally, refunds are processed within three to five business days after approval. The process may take longer depending on your financial institution.
Why is my Xbox refund taking so long? I would suggest waiting a few more days and if it doesn’t show up try contacting Xbox support again. They often have to go through a process (including by your credit card or bank) that can take several business days to complete.
How come I cant remove my credit card from Xbox?
Your payment option might be attached to an existing subscription. If so, you’ll need to change how you pay for that subscription before you can remove the payment option.
How much is Xbox Live per month?
Xbox Live Gold is a subscription-based service that can be purchased in one month, three month, and one-year periods. Xbox Live Gold subscriptions are $59.99 for 12 months, $24.99 for three months, and $9.99 for one month.
Why can’t I remove a credit card from my Microsoft account?
The only restriction to removing a credit card from your Microsoft account is that the card must not be currently in use with an active subscription. If this is the case, you will need to transfer your subscription to a new credit card before you can remove the card in question.
How do I remove my credit card from Xbox Series S?
Enter the Account section and click on Payment & Billing. If you have any payment methods you’ve been using, they should all appear on this page. Each card will have a remove option under them, and you can delete each credit or debit card by clicking on Remove.
How do I refund a game on Xbox?
Sign in to Order history, and then select Request a return .
Notes:
- Items that may be eligible for a return, refund, or exchange include physical goods like a Surface, Xbox controller, virtual reality headset, or packaged software.
- Single items from within a bundle cannot be returned.
Why can’t I cancel my subscription Microsoft?
If you don’t see Manage on your Services & subscriptions page, and can’t cancel or turn off recurring billing, try the following: Make sure you’re signed in with the same Microsoft account you used to purchase your subscription.
How do I check my Xbox Live subscription?
View and manage your subscriptions on Xbox
- Press the Xbox button on your controller to open the guide, and then select Profile & system > Settings > Account > Subscriptions.
- Select the subscription you want to manage.
How do I change my Microsoft subscription? Change subscription plans
- Sign in to your Services & subscriptions with your Microsoft account.
- Find the subscription in the list.
- Select Manage > Change > Switch, and then choose your new recurrence. If you don’t see this option, make sure recurring billing is on.
