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If you purchased a product from Microsoft or Microsoft Store, you can request a return. You’ll then find out if your product is eligible for a return..
How do I refund a purchase on Microsoft?
To get a refund, you must visit the Microsoft account website with your web browser and navigate to Payment & Billing > Order History. Then, select the app or game and select “Request a refund.”
How do I get my money back from an online purchase?
If you never got your order and the charge appears on your credit card statement, you can dispute it as a billing error. File a dispute online or by phone with your credit card company. To protect any rights you may have, also send a letter to the address listed for billing disputes or errors.
Will Xbox give me a refund?
Refund eligibility
Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven’t accumulated a significant amount of play time.
How long does it take for a refund to go back on your debit card?
Whether you’ve paid with a credit or debit card, you can return your purchase and receive a refund. The main difference is how quickly your refund processes. It takes between seven and 10 business days for a debit card refund to be approved. For credit cards, it can take anywhere between three and seven days.
How do I contact Xbox for refund?
Nevertheless, as stated in the very last chapter of this help page : https://beta.support.xbox.com/help/subscriptions-billing/manage-subscriptions/digital-goods-subscriptions-refund, you can always contact the refund team by replying directly to the email they sent you.
How do I get a refund on an Xbox game?
How to Request a Refund for an Xbox Game?
- Once you get to the page, sign in to an Xbox account with your username and password.
- Go to your Order history.
- Click on the order number of the item and select Request refund at the bottom of the list.
- Confirm that the title and the order number of the item are correct.
How long should a refund take?
Credit card refunds are issued back to your credit card account—you typically can’t receive your refund in other forms of payment such as cash. Refunds on credit card purchases usually take 7 days. Credit card refund times vary by merchant and bank, with some taking a few days and others taking a few months.
Can an online store refuse a refund? High street shops don’t have to accept returns unless an item is faulty, but returns for online purchases are covered by the Consumer Contracts Regulations.
Where do Microsoft refunds go?
All refunds go back to what the purchase was made on. For example if you used your account currency it goes back to that. If it was charged on a credit/debit card it will go back to that.
Why is my Xbox refund taking so long?
I would suggest waiting a few more days and if it doesn’t show up try contacting Xbox support again. They often have to go through a process (including by your credit card or bank) that can take several business days to complete.
What happens if a company doesn’t refund you?
How to complain to a company if you didn’t get what you paid for
- Complain to the retailer.
- Reject the item and get a refund.
- Ask for a replacement.
- Write a complaint letter.
- Go to the ombudsman.
Is there any way to get money back after being scammed?
Contact your bank and report the fraudulent transfer. Ask if they can reverse the wire transfer and give you your money back. Did you send money through a money transfer app? Report the fraudulent transaction to the company behind the money transfer app and ask if they can reverse the payment.
What are my refund rights?
You must offer a refund to customers if they’ve told you within 14 days of receiving their goods that they want to cancel. They have another 14 days to return the goods once they’ve told you. You must refund the customer within 14 days of receiving the goods back. They do not have to provide a reason.
Will bank refund scammed money? If you paid by bank transfer or Direct Debit
Contact your bank immediately to let them know what’s happened and ask if you can get a refund. Most banks should reimburse you if you’ve transferred money to someone because of a scam.
What can I do if I think I’ve been scammed? If you’ve been scammed, you need to: protect yourself from further risks . check if you can get your money back. report the scam.
If you’ve given the scammer access to your computer
- reset your passwords.
- let your bank know your financial information might have been stolen.
- make sure you update your anti-virus software.
What happens if I get scammed? If you’ve been scammed, consider reporting the fraud to the police to see if they can take any action, as well as to your state consumer protection office. You can also report scams to the FTC. File a report online with the FTC, or by phone at (877) 382-4357.
How long do Microsoft refunds take?
Once a refund has been approved it typically takes 3-5 business days yo be refunded. Where it will be refunded depends on what payment method you used. If you used a credit card, it will be refunded to that. If you used your Microsoft account balance, it will be refunded there.
What do you do when a company won’t refund your money?
Company Won’t Give You a Refund? Here’s How to Get Your Money Back
- Try to Work it Out with the Merchant First.
- Option 1: Request a Chargeback.
- Option 2: Consider Mediation.
- Option 3: Sue in Small Claims.
- Option 4: Pursue Consumer Arbitration.
- FairShake Can Help Make Arbitrating a Breeze.
How do I get a refund on Xbox purchases?
How to Request a Refund for an Xbox Game?
- Once you get to the page, sign in to an Xbox account with your username and password.
- Go to your Order history.
- Click on the order number of the item and select Request refund at the bottom of the list.
- Confirm that the title and the order number of the item are correct.
How many refunds does Xbox allow a year?
But if you do qualify for a refund from Microsoft on a digital item, you can expect to get refunded within 72 hours. Refunds are not always guaranteed but there is no limit to the number of refunds you can get.
Can digital games be refunded?
If you buy a digital game from the Microsoft Store on Xbox One or PC, you’re now able to get a refund. For a long time, digital videogame purchases lacked one of the basic expectations of physical copies: the ability to get a refund if you change your mind about a purchase.
Why does it take 7 10 days for a refund?
If you paid by credit or debit card, the refund can usually take up to 10 working days to go back into your account. The reason it can take so long is because both our provider and the bank that issued your card need to process the refund. For specific times based on your currency, find the currency you paid with.
Why does a refund take so long?
There are two primary reasons: The easy one: Merchants don’t have as much motivation to process a refund as they do to process a purchase that will put money in their pockets. The second reason: It’s a bit of an illusion.
Why is my refund not showing in my bank? If the tool shows”Refund Sent” and you check your bank account but don’t see it deposited, don’t be alarmed. This status tells you the date the IRS sent the money to your financial institution. Know that it may take your bank as many as five business days to credit it to your account.
How quickly should I get a refund?
Credit card refunds are issued back to your credit card account—you typically can’t receive your refund in other forms of payment such as cash. Refunds on credit card purchases usually take 7 days. Credit card refund times vary by merchant and bank, with some taking a few days and others taking a few months.
Can I get a refund if I paid by credit card? If you bought the item with a credit card, you’ll get reimbursed in the form of a credit card refund. A credit card refund happens when you return a product you purchased using a credit card and get a credit to your account.
