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If you are under warranty then Apple should replace your broken iPhone, but it’s unlikely they would give you a newer model. You should also note that your replacement phone may not be new: it is likely to be refurbished. However, that will not affect your warranty..
How do I know if my iPhone is under warranty?
You can also go to mysupport.apple.com to find out if your device is covered. Sign in with your Apple ID, then choose your device.
Check if your device is covered by an AppleCare plan or Apple’s Limited Warranty
- Go to checkcoverage.apple.com.
- Enter the serial number of the device.
- Follow the onscreen instructions.
What reasons Will Apple replace iPhone?
Here’s How Apple Decides If You Deserve a Free iPhone Repair or Replacement
- General Damages and Issues. Under warranty, Apple will cover debris under the screen, camera foam misalignment, and a single hairline crack with no evidence that a drop or hit made that crack.
- Water Damage.
- Cosmetic Damage.
What does the iPhone warranty cover?
The Apple Limited Warranty covers your iPhone and Apple-branded accessories against manufacturing defects for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law. Our warranty doesn’t cover damage caused by accidents or unauthorized modifications.
Do all iPhones come with warranty?
Every iPhone, iPad, Apple Watch, Apple TV, and Mac comes with a one-year warranty against manufacturing defects and hardware failures. If you choose, you can also extend that warranty for additional years with AppleCare.
Does Apple replace phones for free?
If your iPhone issue is covered by the Apple warranty, AppleCare+, or consumer law, there’s no charge. This does not include accidental damage, which requires a fee. If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection. Each incident has a service fee.
How do I claim Apple warranty?
You can make a genius bar appointment at an Apple Store online, but you can’t request a warranty claim online. Regardless if you are not in the U.S. at this time, your only options are calling AppleCare at (800) 694-7466 to handle everything over the phone, or make an appointment at an Apple Store in the U.S.
How long is AppleCare plan?
Your plan coverage may continue beyond 24 or 36 months, on a monthly or annual basis, until canceled. If you choose to continue coverage, your coverage will be subject to the then-current AppleCare+ Terms and Conditions.
Does iPhone 12 break easily? Because our tests aren’t scientific, we can’t say for a fact that the screen is stronger than any other phone in the market, but we can definitely say that our iPhone 12 was incredibly tough to crack (and scratch) even on tile and sidewalk.
Can Apple replace my phone for free?
Other iPhone repairs
If your iPhone issue is covered by the Apple warranty, AppleCare+, or consumer law, there’s no charge. This does not include accidental damage, which requires a fee. If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection.
Does Apple warranty cover cracked screen?
iPhone screen replacement costs
Accidental damage isn’t covered by the Apple warranty. Your service provider will inspect your iPhone for any additional damage and give you a cost estimate. If your screen fails due to a manufacturing issue, it’s covered by the Apple warranty or consumer law.
Can Apple tell if you dropped your phone?
Unless there’s some visible damage or malfunction there’s no way to tell and probably even if you took it to Apple they couldn’t tell any more than you can. The most delicate part is probably the glass back and front.
Does iPhone warranty cover cracked screen?
The standard iPhone warranty doesn’t cover accidental damage, which means that Apple doesn’t offer cracked iPhone screen repair as part of the warranty. It’s crucial to know that the iPhone warranty says that if the iPhone is repaired by anyone other than an Apple-authorized tech, the entire warranty is voided.
Does dropping iPhone void warranty?
Once an iPhone has had accidental damage, such as dropping it, nothing else is covered by the warranty. That iPhone is only eligible for out-of-warranty replacement.
Can an iPhone survive a drop? The best case scenario for a dropped iPhone is that it survives the fall undamaged. Despite its delicacy, the iPhone can generally survive short falls on to wood, vinyl or carpeted floors. It may even hold up if it’s dropped from a few feet, provided it lands on the back or edge, avoiding damage to the glass face.
What is covered in Apple 1 year warranty? The Apple Limited Warranty covers your iPhone and Apple-branded accessories against manufacturing issues for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law. Our warranty doesn’t cover damage caused by accidents or unauthorized modifications.
Is it worth it to fix iPhone screen? Opting for screen repair services is almost always the better choice, as it saves customers both time and money. In most cases, an affordable screen repair can extend your device’s life by several months (or even years, in some cases).
What does the Apple warranty cover?
The Apple Limited Warranty covers your iPhone and Apple-branded accessories against manufacturing defects for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law. Our warranty doesn’t cover damage caused by accidents or unauthorized modifications.
Is it worth it to get AppleCare?
Overall, AppleCare significantly reduces the stress and cost of accidental damage repairs or replacement devices, and eliminates the cost of repairing hardware failures, but it is a notable extra expense for coverage that still has some deductibles and limitations on claims.
Is a broken screen covered by Apple warranty?
Accidental damage isn’t covered by the Apple warranty. If your screen fails due to a manufacturing issue, it may be covered by the Apple warranty, an AppleCare+ plan, or consumer law.
How much is AppleCare for a year?
Here’s how the fees break down, based on the model. Note that plans that include loss and theft protection involve a $149 deductible. Standard AppleCare+: onetime fee of $199 (for 2-year coverage) or $10 per month. Standard AppleCare+: onetime fee of $149 (for 2-year coverage) or $8 per month.
What happens if Apple can’t fix your phone?
Apple does not fix devices, they replace them. If it is determined what is wrong with your phone is a warranty issue, and you still have a warranty, they will replace it free of charge. They are the ones that determine that. If it not a warranty issue, they would offer you an Out of Warranty replacement.
Is a cracked screen covered under Apple warranty?
Accidental damage isn’t covered by the Apple warranty. If your screen fails due to a manufacturing issue, it may be covered by the Apple warranty, an AppleCare+ plan, or consumer law.
Are replacement iPhones new or refurbished?
If AppleCare is replacing your phone within the first 14 days of purchasing the phone, then they will send you a brand new phone. After the first 14 days, AppleCare will replace your phone with a refurbished one.
Can I buy AppleCare after damage? Apple Care is available to purchase within 60 days of the iphone purchase. Apple Care cannot be purchased after the fact. Once the device has been damaged, it is no longer eligible for Apple care.
