Contents
There are a few options to check for a network outage in your area: The quickest way is to call 1 (844) 702-3199, and our automated system will tell you if you are in an outage. You can also sign up for network outage alerts on our My Viasat mobile app..
What happens when you factory reset your modem?
A reset restores your modem to its factory default settings. It will also erase any customized settings you may have changed, including static IP address setup, DNS, personalized password, WiFi settings, routing and DHCP settings.
Why is my modem not connecting to the internet?
Disconnect the power cord—if you have both a modem and a router, disconnect both—then reconnect the modem after a minute or two. Make sure that the power switch is in the On position, if there is one. Once its lights are on, plug in your router (if applicable) and wait for it to boot up as well.
How often should you reset your modem?
The truth is that there are no recommended intervals to reset your router. Most companies recommend rebooting your router at least every couple of months. If you’re ever wondering whether or not you could benefit from a router reboot, just go ahead and do it.
Is it OK to reset your router?
Routers, like computers, work best with regular hard resets. Resetting a router can also clear the memory, which is critical for those with multiple devices or an older router. Resetting your router is an easy way to prevent malware attempts – the FBI even recommends router resets for that reason.
What is difference between restart and reboot?
When you select the restart option in your PC, it means you are asking your operating system to restart all the applications which are running on it, while the reboot means when you press the Button which is forcefully restarting the operating system.
What happens when you push the reset button on your router?
Router reset will wipe out all of your customized settings. Router username and password will be reset to factory default values as shown on the router label. Personalized Wi-Fi settings will be deleted, including the Wi-Fi name and password you created.
Do Wi-Fi boosters work with Viasat?
While Viasat doesn’t provide any Viasat brand Wi-Fi boosters, most wireless range extenders should be compatible with the Viasat router. While you should install the booster in accordance with its particular instructions, most work in a similar way.
What speed does Viasat slow down to? Once you’ve used your data for the month, Viasat will reduce your speeds to 1-5Mbps or lower, depending on network congestion. The main difference between Liberty plans and standard Viasat Unlimited plans is cost (Liberty plans are a bit cheaper but come with less data).
Why is Viasat so slow today?
The first thing to do when you notice that your Viasat internet is slow is to check your account and make sure you’re not in data restriction mode. The thing is, if you have exceeded your data allowance for the month, the company has no choice but to limit your services, causing your internet to slow a bit.
How do I make My Viasat internet faster?
The best way to get good speeds is to be close to the router. So if you can be online in close proximity to the router, connect to it via an Ethernet cable instead of going wireless. This will also ease the congestion on your wireless network. Do it with as many devices as possible.
Will any modem work with Viasat?
Yes, your Viasat Internet service will come with a new Viasat modem or gateway with built-in WiFi. If you want, you can use any modern wireless modem.
How do I increase My Viasat internet speed?
How to get faster satellite internet today
- Remove surrounding shrubbery or other obstacles.
- Add a satellite in-line amplifier.
- Move your satellite dish closer to your home.
- Ask your service provider if you need to reposition your satellite dish.
- Ask your service provider about switching satellites.
Why does My Viasat buffer so much?
Your service may have a weather outage on rare occasions even though you see clear skies. Your service is also associated with a large hub – a gateway – typically located far from your house. In many cases, it can be in another state. Weather outages are rarer at gateways due to the larger antennas used.
Can I replace my Viasat modem router? A: Yes. Viasat will replace defective equipment within the first 90 days of service.
How do I connect my router to my Viasat modem? Using an Ethernet cable, usually provided with a router, connect the Viasat modem to the internet (or ‘WAN’) port of the router. Turn on your modem, then the router. Configure your security settings.
Can I upgrade my Viasat modem? Can I get upgrade to Viasat? A: Absolutely! As a valued current customer, we want you to experience the latest technology and super-fast speeds offered by Viasat internet.
Why is Viasat so slow right now?
The most common reason subscribers on a data capped plan experience slow speeds is the monthly data allowance has been exceeded. Access won’t be blocked; speeds will be restricted and significantly slower. Log into My Viasat to see how much data you have used and how much is available for the current billing period.
Why is the online light on my modem off?
Online light: Off
Assuming that the other indicators on your modem/gateway (covered above) aren’t exhibiting any problems, the Online light failing to illuminate may mean that there is a problem with the modem configuration or the service has not been activated.
How do you know if your modem is broken?
5 Warning Signs Your Cable Modem is Dying
- Connection indicator lights have turned off even if you can still surf the web.
- Data transfers/downloads are slow.
- The connection speeds are slow.
- The modem is making a lot of loud or weird noises.
- The modem turns off or stops functioning.
Why are there no lights on my modem?
If no lights illuminate on your modem, please check the on/ off switch beside the power adapter on the back of the modem. If this is switched on, try switching plug sockets. Or if you are using a multi-plug adapter, please try plugging directly into the wall socket.
Does turning your modem on and off damage it?
It doesn’t damage anything if you turn it off, but might increase the probability of a power supply failure. An occasional reboot is good for a home WiFi router. Just keep a good password on it and other security measures.
Do I need to constantly restart my modem?
The need to keep resetting your cable modem is because of problems with it. If you leave the connections that send data to the modem open for long, it consumes its memory, making the modem run into bugs, which slows it down. Also, its operating system may freeze, hence the need to keep on resetting.
Why do modems need to be reset?
Every time you reboot your modem, it will reset its connection with your ISP. This will ensure you maintain a reliable internet connection at all times. With a strong internet connection, you can be confident that your devices will operate with the fastest possible internet speeds.
How long should you unplug your router for? Note that it is important to wait long enough. Electrical current can still travel through the circuits (the capacitors, to be exact) for several seconds after the power is disconnected, so to be on the safe side, wait a minimum of 30 seconds to allow the router to fully cycle down and clear its memory.
