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If your Alexa device is not responding, this might be due to a poor internet connection. Check the cable connection of all your smart home devices. Other reasons include physical interference, wrong Wi-Fi password, or too much distance between the Echo device and the router..
How do I update my Echo Flex?
Open the Alexa App on your mobile device or at alexa.amazon.com. In the primary menu, choose Settings. Select your device. Under About, compare the Device software version to the latest software version for your device.
How do I fix an unresponsive device Alexa?
- Check your home network. If a device Alexa connected to is unresponsive, start by checking your Wi-Fi.
- Confirm the device has power.
- Check the manufacturer’s app.
- Check the Alexa Skill.
- Toggle the Alexa Skill.
- Uninstall and reinstall the device manufacturer’s app.
- Power cycle the device.
- Update the firmware of your device.
Why is my Echo Flex red?
Constant red means that the mics are turned off so that Alexa is not listening. Just press the button that has a circle with a line through it again to turn the mics back on. A flash of red after talking to Alexa means she temporarily lost internet connection.
Why is my Echo Flex flashing?
If your Alexa is blinking yellow, it means you have an unread message. If your Alexa is flashing green, it means you have an incoming call. Other colors (like blue, purple, orange, and red) indicate other things, from Wi-Fi connection issues to processing a request.
Why is my Alexa purple?
The Amazon Echo purple ring will only appear if you have the Do Not Disturb mode toggled on. People like the Do Not Disturb mode as it snoozes all notifications including messages and calls, for a specified period.
Why is my echo flex flashing blue?
When it starts flashing blue it means Alexa is responding to your request.
How do I turn off Echo flex?
Quick reference notes:
- Open the Alexa App.
- Select Devices.
- Within Devices select the Echo and Alexa icon.
- From the list in Devices select the Amazon Echo Flex that you wish to de-register and return to factory defaults.
- Scroll down through the Device Settings and select Factory Reset.
- A pop up window will appear.
What does a blue ring on Alexa mean? A blue ring with a cyan spotlight is a very common occurrence on your Amazon Echo devices. It simply means that the smart speaker has heard your command and is currently processing it. As soon as Alexa finishes processing your request, the blue light will disappear.
What do you do when Alexa won’t respond?
To fix issues with your Echo device not responding:
- Make sure you’re using the power adapter that was included with your device.
- Make sure you have an active internet connection.
- Check that your device isn’t muted.
- For devices without a screen: press the Action button to see if your Echo device responds.
Why is my Echo Flex flashing green?
Alexa is flashing green
Pulsing green on an Echo tells you someone is calling you. It should be accompanied by an announcement of who is calling. Say “Alexa, answer” to connect to the call (assuming you want to answer it).
Why is Alexa silent?
Alexa isn’t talking back because the microphone’s off or the “brief”, “follow-up”, and “do not disturb” mode are enabled. It’ll appear silent if the “whisper” mode is on, the volume is low, and an external device is connected.
Why is Alexa ignoring me?
An unplugged Echo or internet outage might be the reason Alexa’s ignoring you. Make sure the Echo’s microphone is turned on. The microphone is turned off if you have a solid red light ring or bar instead of a solid blue one. Press the microphone button on top of the device to turn it on again.
Why is my Echo flex flashing blue?
When it starts flashing blue it means Alexa is responding to your request.
What do the different colored lights mean on Alexa? Blue means your Echo is listening to or responding to a voice command. Yellow is a message, reminder, or notification alert, green is a call or Drop In, and purple (usually) indicates Do Not Disturb mode. White signals volume changes or Alexa Guard switching to Away mode.
Does Alexa talk back to you? To make Alexa a little less talkative, Amazon has a special feature for its voice assistant known as Brief mode. When enabled, you will hear a simple beep or chime sound after commands where she is supposed to do something. This mode could also be the reason why Alexa isn’t talking to you.
How do you get Alexa personality? Celebrity and character voices include Shaquille O’Neal, Samuel L. Jackson, Deadpool, and R2-D2. To toggle explicit content, open the Alexa app and tap More > Settings > Voice Responses > Celebrity Personalities.
How do I reset unresponsive Alexa?
You can reset your Echo device using the Alexa app on your iOS or Android smartphone.
- Go to Devices.
- Tap the Echo & Alexa icon at the top.
- Choose the speaker you want to factory reset.
- Scroll down to Factory Reset and tap it.
- Confirm you want to reset.
Why is Alexa flashing red?
A blinking red light on your Amazon Echo device simply means the microphone has been muted. Of course, this is a dire problem insomuch that your Echo cannot hear you without the microphone, but it’s easily solved. When your Amazon Echo is muted, the microphone button on the top of the Alexa device should also glow red.
Does Alexa have a reset button?
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First-generation Amazon Echo (and Dot): Locate the reset button on the bottom of the Echo speaker. Then use the end of a paper clip to press and hold the button for 5 seconds. The light ring on the device will turn orange and spin, signifying that it properly reset.
Why is Alexa red?
Usually, Alexa turning a solid red means that the microphone is turned off and it will not be responding to your voice. You can normally fix this by pressing the microphone button on the top to turn the mike back on.
Why is Alexa blue and not responding?
If the DND mode turns on by accident, it will trigger the Blue Ring of Death. When in this mode, Alexa won’t respond to voice commands. What is this? Turning off the DND mode is straightforward.
Where is the reset button on Alexa?
Can you pair Echo Flex?
As with an Echo Dot or any other Echo speaker, you can pair the Flex with an external Bluetooth speaker, or you can connect an external speaker using the 3.5mm audio jack on the right side of the unit.
Why is my Alexa red when I say Alexa? Usually, Alexa turning a solid red means that the microphone is turned off and it will not be responding to your voice. You can normally fix this by pressing the microphone button on the top to turn the mike back on.
How do I get Alexa to talk back?
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- Reboot your Echo device.
- Check whether Brief Mode is enabled on your Echo device and turn it off.
- Plug in an external speaker or headphones and then unplug it.
- Increase the volume on your Echo speaker.
- Uninstall and reinstall the Alexa app on your phone/mobile device.
