Why does Ticketmaster take so long to refund?

by Alexis M.

Given the exceptional number of events canceled or postponed as part of government measures against COVID-19 virus, the processing times for your refund request will be longer than usual – up to 6 weeks. COVID-19 also affects the delivery of the tickets returned by post to services..

Are Ticketmaster tickets non refundable?

Purchased tickets through Ticketmaster are non-refundable. This also applies when you have chosen Klarna as payment method. If the event is cancelled, the ticket is refunded according to the promoter’s guidelines and within 60 days after the date of the event. The service charge is not refundable.

How do I get a refund on a non refundable concert ticket?

“If it’s been canceled, chances are you’re going to get your refund automatically. If that hasn’t happened, contact the person you bought the ticket from, whether that’s Ticketmaster or another source, and ask for the refund. They should give it to you, no questions asked,” Breyault said.

Can I dispute a Ticketmaster Charge?

Both Ticketmaster and Live Nation are issuing refunds for canceled events automatically and back to the form of payment you used, often within 30 days of the event being canceled. You may also have the option to request a credit for a future show, and you may be incentivized to do so.

Where is the refund option on Ticketmaster?

Log in to your online account. Click “My Tickets” to get to your “My Events” Page. Click the “See Details” button to the right of your order. If the Event Organizer is offering refunds for your event, a “Request A Refund” button will appear (as seen in the screenshot below).

Can you get a refund on a concert ticket?

That’s not something you’re likely to shake off. The money belongs with you. Ticketmaster’s refund policy is clear: All sales are final, and refunds are allowed only in “limited circumstances.” If you qualify for a refund – which you do – you’ll see a “Request a Refund” link in your online account.

How long does Ticketmaster take to process?

Orders can take up to 2 days to process. Please note that delivery times are based on which day the order is shipped rather than which day the order is placed.

Can I cancel Ticketmaster order?

A ticket purchase is binding, but as part of our Fan Guarantee it is possible to get a refund up to 72 hours after the order. This is only possible by filling out the Fan Guarantee form here.

What happens when an artist gets Cancelled? To cancel someone (usually a celebrity or other well-known figure) means to stop giving support to that person. The act of canceling could entail boycotting an actor’s movies or no longer reading or promoting a writer’s works.

How long does it take to get a refund from a Cancelled concert Ticketmaster?

We will process your refund once funds have been approved by, and received from, the Event Organizer, which is usually completed within 30 days.

How do I check my Ticketmaster refund?

For the most up-to-date information regarding schedule changes and any credit and/or refund options, please sign into your online account, then select your event. You can also find a comprehensive list of events with status and scheduling changes on our Event Status Update page.

What happens when a concert is Cancelled?

Ticketmaster, for example, states that if an event is canceled, ticket purchasers are entitled to a full refund unless the event organizer is offering a credit or has rescheduled the event.

Can I dispute Ticketmaster?

Both Ticketmaster and Live Nation are issuing refunds for canceled events automatically and back to the form of payment you used, often within 30 days of the event being canceled. You may also have the option to request a credit for a future show, and you may be incentivized to do so.

Who is CEO of Ticketmaster?

Ticketmaster Entertainment, Inc. is an American ticket sales and distribution company based in Beverly Hills, California with operations in many countries around the world.

Ticketmaster.

Type Subsidiary
Headquarters Beverly Hills, California , U.S.
Area served Worldwide
Key people Michael Rapino (CEO) Mark Yovich (President)

What does protect my ticket purchase mean? With Event Ticket Insurance, if you can’t attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more — you’ll get 100% of the ticket price returned to you.

What does it mean to transfer tickets on Ticketmaster? Transferring a ticket allows you to send tickets from your Ticketmaster account to other people securely. You can choose to send some or all of your tickets. Using Transfer Tickets allows everyone going to the event to have their own ticket! It’s easy, safe, and completely free.

Why you can’t get a refund for a postponed show from Ticketmaster?

The organizers don’t offer refunds for postponed events often. The reason for this is that if there is no date set for rescheduling the event, the organizers can’t guarantee that they will be able to make the event happen at all.

Where is my Ticketmaster refund?

If refunds for your event are approved by the Event Organizer, you will see a “Request a Refund” link in your online account. After submitting your request, your refund will be processed to the original method of payment used at time of purchase, once funds are received from the Event Organizer.

Is it possible to refund concert tickets?

In some instances, the Event Organizer may give you the option to request a refund, or the option to choose between a refund or a credit.

Can I get concert tickets refunded?

Statute 22507 in the California Business and Professions Code does resemble the StubHub policy, it states, “the ticket price of any event which is canceled, postponed, or rescheduled shall be fully refunded to the purchaser by the ticket seller upon request.”

Can I get scammed on Ticketmaster?

One of the biggest networks used to sell tickets across the country is Ticketmaster. Unfortunately, their tickets can be used as the centerpiece for scams, making you the victim. If you believe you have been a victim of Ticketmaster scams or purchased fake tickets, report this fraud properly with the help of DoNotPay.

How can I cancel my Ticketmaster order?

Select the order you want to cancel from the list and click “Cancel” Make sure your personal information is up to date and state the reason for the cancellation. Click “Ok”

Is Ticketmaster legit?

The only way to know your tickets are authentic, is to buy Ticketmaster “Verified Tickets” directly from Ticketmaster or Live Nation, or get them at the venue box office. These tickets will always be 100% authentic.

Why won’t Ticketmaster let me sell my tickets? Not all events or tickets are available for Fan-to-Fan Resale. If you don’t see a Sell Tickets button or it’s grayed out, selling your tickets through Ticketmaster is not available. In order to resell your tickets for events in the US, you must have a US bank account.

Related Posts

Leave a Comment