Contents
There are a few possible reasons why you might not be able to update your payment method on your iPhone. One possibility is that your account is locked. Another possibility is that there’s a problem with your credit card or bank account..
Why is Apple telling me to update my billing information?
It sounds like your payment method may have been declined when your iCloud Storage payment was attempted based on your description. See what you can do here: If your payment method is declined in the App Store or iTunes Store. We hope this helps!
How do I contact Apple billing?
You can buy online or call (800) MY–APPLE (800–692–7753).
How do I update my iCloud payment?
- Go to System Preferences, then select iCloud.
- Select Account Details. You might need to sign in with your Apple ID.
- Select the Payment tab, then select Details.
- Update your payment information.
- Select Save, then select Done.
How do I manage Apple billing?
- In your iPhone settings, tap on your Apple ID and select Payment & Shipping. You might be asked to sign in.
- Tap on Add Payment Method.
- Select your preferred payment method. Easily add, update, reorder or remove your payment methods.
How do I get proof of purchase from Apple?
If it’s for a Mac or apple product you purchased online, you can find your receipt via your. If you purchase it from an Apple retail store you can call the store and ask for them to email you the receipt. If you wish to get a physical receipt you can ask for that as well.
What is the 9.99 charge from Apple?
$9.99 per month buys 2TB of storage. (To check your iCloud storage go to https://www.icloud.com, sign in, and click ‘Account Settings’ on the home page.)
How do you politely ask for a refund?
Ask for a refund in a polite and formal language. Include details about the product—what was purchased, when, and what the price was. Explain why you want to return the item. Mention relevant aspects of the transaction such as dates and place of delivery.
How do you ask for a refund politely? Request a refund politely and in a proper manner. Include product information, such as what you bought, when you bought it, and how much it cost. Make clear why you’re returning the product. Ensure essential details about the transaction, such as the delivery date and location.
How do I update my expired credit card on my iPhone?
Helpful answers
- Sign in to Manage your Apple ID.
- Select Payment & Shipping > Edit Payment information.
- Update your card information and save your changes.
- Wait a moment and the information should update to other devices signed in to iTunes with your Apple ID.
How do I cancel my Apple bill?
Open Settings. Select Users & Accounts, then select your account. Select Subscriptions. Choose the subscription that you want to manage, then select Cancel Subscription.
Why is Apple charging me 7.99 a month?
If you see “apple.com/bill” or an unfamiliar charge on your statement – Apple Support. Just because it says Apple, doesn’t mean the charge is about Apple TV+. It could be something else from the iTunes Store, or App Store. See your purchase history for the App Store or iTunes Store – Apple Support.
How do I check my bill on my iPhone?
Does Apple Pay refund go to your bank account?
If you need to make a return for a purchase made with Apple Pay, you can receive refunds to your account. The key difference is that you may be asked to provide to the cashier the last four digits of your Device Account Number instead of the last few digits of your card number.
How long does it take for a purchase to stop pending Apple? First, we’d like to say that you can double-check by adding up the pending transactions to verify there’s enough money in your account to cover them. Also, remember that purchases can take 1-3 days, sometimes more, to clear with the bank. Pending means, it has not been charged to your bank account yet.
What happens if you don’t have proof of purchase for Apple? Answer: A: Contact the place you purchased the device from. If an Apple Store, then contact that store.
What kind of proof of purchase does Apple need? Answer: A: Apple requires the original purchase receipt from Apple or an Apple Authorized Reseller, which shows the device serial number on it.
How do I fix my billing verification on my iPhone?
How to Fix “Verification Required” Message
- Go to your iPhone Settings and tap on iTunes & App Store.
- Select Apple ID at the top of the screen. …
- Select Payment Information in the Account Settings.
- Under Payment Information tap None to not associate any payment method to your Apple ID.
How do I contact Apple about unauthorized charges?
Sign in to reportaproblem.apple.com. Tap or click “I’d like to,” then choose “Request a refund.” Choose the reason why you want a refund, then choose Next. Choose the app, subscription, or other item, then choose Submit.
How do I stop Apple from charging my credit card?
The only to stop the charges, is to stop performing in-app purchases. You can login in to http://reportaproblem.apple.com to see a listing of your most recent purchases / charges and identify whether it a subscription or an in-app purchase.
How do I view my Apple billing statement?
If you see “apple.com/bill” on your billing statement
- To see your purchase history, go to reportaproblem.apple.com.
- Sign in with your Apple ID.
- A list of purchases will appear.
- To see the full receipt, including tax, tap or click the date.
How can I see my Apple bill?
If you see ‘apple.com/bill’ on your billing statement
Apple.com/bill appears on your billing statement when you buy an app, music, movie, or other content from Apple. It also appears when a subscription renews and when a family member buys apps or content from Apple.
How do I get my Apple bill online?
If you have bought the macbook in the Apple Online Store then go to http://store.apple.com. In the upper right corner click on “Account”. Then click on “Account Home Page”. On this page (after having signed in with your Apple Id) you can easily find your invoices.
Does Apple refund unauthorized purchases?
Now Apple is offering app amnesty. Last week, as part of an agreement with regulators following the settling of a 2011 class-action lawsuit, Apple began emailing customers letting them know they can request a refund for any unauthorized in-app purchases minors have made on their account.
How can I see my purchase history? Using the Google Play app
- On your mobile device, open the Google Play Store app.
- Tap Menu (≡) > Account.
- Tap Purchase history.
Is proof of purchase a receipt?
Proof of Purchase means a receipt, bill, credit card slip, or any other form of evidence which constitutes reasonable proof of purchase.
Why does Apple take 9.99 a month? To sign up for the free three-month trial of Apple Music, you need to use your Apple ID account with a valid credit card. That means that when those three months are over, Apple will start automatically charging $9.99 a month to your card for the service ($15 if you went with the family option).
In what circumstances can you insist on a refund?
You must offer a full refund if an item is faulty, not as described or does not do what it’s supposed to. Check when you have to offer refunds and accept returns. Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price.
What do I do if a company won’t refund me? If you can’t get the support you need from the retailer in the form of a refund, repair or replacement, you can file a complaint with the company. If that still doesn’t help, you can contact the Consumer Ombudsman. They’ll aim to help resolve your dispute within 10 working days.
What do you say when a customer wants to get a refund? Acknowledge their request, show some empathy, provide a concise explanation on why you cannot issue a refund (whether it’s old warranties, missing the refund deadline, the condition of the returned product, etc.), and offer an alternative solution, if possible.
