Why can’t I reset my Apple ID security questions?

by Maria Feer

If you cannot verify your account, you will be not able to reset your Apple ID security questions and you probably will get the “Cannot reset security questions. We don’t have sufficient information to reset your security questions” message. In this case, you must do the following: Go to https://support.apple.com/..

How do I bypass iCloud security questions?

Open Apple official website and find the iforgot option. Enter your Apple ID, and then select “Continue”. Select the option to reset your security questions and then select “Continue”. Enter the password of your Apple ID and then select “Continue”.

How long is the waiting period for Apple ID security questions?

All replies. Normally, about 24 hours. See If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485.

How can I recover my Apple ID without email or phone number?

If you lost / can’t reach the trusted device or phone number associated with your Apple ID

  1. Go to your Apple ID account page and enter your Apple ID and password.
  2. On the Verify Your Identity screen, select “Can’t access your trusted devices?”
  3. In the pop-up window, enter your Recovery Key.

How do I recover my iCloud account?

Open the Settings app on your iPhone or iPad and tap on your profile.

  1. Now, select Password & Security.
  2. Next, select Account Recovery.
  3. Next up, choose Add Recovery Contact and then tap on Add Recovery Contact again to proceed.
  4. Now, enter your Apple ID password to sign in.
  5. How to Add Account Recovery Contacts on Mac.

How do I verify my Apple ID if I can’t receive my verification code?

In iOS 10.2 or earlier:

  1. Go to Settings > iCloud.
  2. Tap your Apple ID username.
  3. If your device is offline, tap Get Verification Code. If your device is online, tap Password & Security > Get Verification Code.

How do I bypass two-factor authentication on Apple?

How do I turn off two-step verification?

  1. Sign in to your Apple ID account page.
  2. In the Security section, Click Edit.
  3. Click Turn Off two-step verification. Click again to confirm.
  4. Create new security questions and verify your date of birth.

What do I do if my Apple ID won’t verify?

Get A Verification Code Through Text Or Phone Call

On the sign-in screen, tap “Didn’t get a verification code.” Select the option to have the code sent to your phone. You’ll receive the code via text or phone call. Enter the given verification code to sign in.

Why do I have to wait 27 days to reset my Apple ID password? For security reasons, it may take several days or longer before you can use your account again. We know this delay is inconvenient, but it’s important so that we can keep your account and information safe. Before you start the account recovery waiting period, try to reset your password.

Can Apple support reset my security questions?

You need to ask Apple’s Account Security team to reset your security questions. To contact them, clickhereand pick a method; if that page doesn’t list one for your country or you’re unable to call, fill out and submitthis form.

How can I get my Apple ID verification code without my phone?

If you can’t receive a verification code on your trusted devices automatically, you can get one from Settings, even if your device is offline.

Get a code from Settings on your trusted device

  1. Go to Settings > [your name].
  2. Tap Password & Security.
  3. A message says “Account Details Unavailable.” Tap Get Verification Code.

How long do I have to wait to reset security questions?

If you answer your security questions incorrectly too many times in a row, you temporarily can’t use your security questions. Try to reset your questions after the waiting period ends. Usually 8 hours.

How do you get in touch with Apple support?

Contact Apple Support

  1. U.S. technical support: (800) APL–CARE (800–275–2273)
  2. See all worldwide support telephone numbers.
  3. Contact a mobile carrier.
  4. Make a reservation at an Apple Retail Store Genius Bar.
  5. Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.

Can you live chat with Apple?

If you need help, Apple provides support for its products and services in many ways. One of them is live chat support. Live chat allows you to use instant / live (real-time) messaging to contact Apple’s support team via its website. Apple’s live chat offers faster response times, much faster than emails.

Does Apple have a 24 hour helpline? No. But there is a business hours support number based on PST/PDT. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.

Is Apple Support call free? Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law.

How do you reset your security questions?

How do I reset my Icloud password without email or security questions?

If you can’t change or reset your password

Go to iforgot.apple.com. Enter your Apple ID. Did you forget your Apple ID? Select the option to reset your password, then choose Continue.

Are Apple security questions case sensitive?

No, they are not case-sensitive. But if you had a space between two words, then you would need to make sure that the space is there.

How do I access my iCloud with a new number?

Change your Apple ID to a different mobile phone number

  1. Sign out of every Apple service and device that uses your Apple ID.
  2. Go to appleid.apple.com and sign in.
  3. In the Sign-In and Security section, click Apple ID.
  4. Enter the mobile phone number that you want to use as your Apple ID, then select Change Apple ID.

How do I contact Apple support?

Contact Apple Support

  1. U.S. technical support: (800) APL–CARE (800–275–2273)
  2. See all worldwide support telephone numbers.
  3. Contact a mobile carrier.
  4. Make a reservation at an Apple Retail Store Genius Bar.
  5. Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.

What is an Apple recovery key?

A recovery key is a randomly generated 28-character code that you can use to help reset your password or regain access to your Apple ID. While it’s not required, using a recovery key improves the security of your account by putting you in control of resetting your password.

What is my iCloud recovery key?

The recovery key is a 28-character code that can be used as a two-factor authentication measure on any of your Apple devices to either reset your password or regain access to your account. Although it’s not a requirement to have one set up, it doesn’t hurt to do so.

How long does it take to recover iCloud account?

Apple needs to have a better response time on these matters and/or have a human department that resolves these issues over the phone and at the Apple stores to make this process easy instead of creating frustration. FYI, this recovery process can take as little as 3 hours.

How do I reset my iCloud password from another device? Through a friend’s device

Apple Support app: Once your friend has the app installed, they’d open the app and then tap Passwords & Security. From there, they’d choose Reset Apple ID password followed by Get Started, and then A different Apple ID.

What is the Apple recovery key?

A recovery key is a randomly generated 28-character code that you can use to help reset your password or regain access to your Apple ID. While it’s not required, using a recovery key improves the security of your account by putting you in control of resetting your password.

How can I unlock my Apple ID? How to unlock a disabled Apple ID

  1. Head to iforgot.apple.com.
  2. Enter your Apple ID email.
  3. Follow along with the prompts to unlock your account.
  4. If you’re not successful, you can call Apple support at 800-APL-CARE (800-275-2273) or chat with an Apple specialist.

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