Why can’t I get my Fitbit to sync?

by Maria Feer
Why can't I get my Fitbit to sync?

If your Fitbit device won’t sync after the restart, log in to your Fitbit account on a different phone, tablet, or computer and try to sync. If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your mobile device and try to sync..

Do you have to sync Fitbit to phone?

This you already know that Fitbit relies on Bluetooth to connect to a phone or computer. So it will need Bluetooth switched on in both devices in order to communicate with each other.

How do you connect your Fitbit to Bluetooth?

Tap the menu button, then Devices, to turn on Bluetooth in the Fitbit app. Then check Use Bluetooth. You can sync automatically when you open the Fitbit app on your Android device. Background sync is also available in the Fitbit app.

How do I reconnect my Fitbit sense to my phone?

Turn on the Bluetooth only on your phone and open the Fitbit app. Tap your profile picture > Set Up a Device > Sense > Replace Device. Follow the onscreen instructions and if prompted, accept to pair your watch with your phone.

How do I reset my Fitbit app on my iphone?

Here’s how:

  1. Log out of the Fitbit app and force shut the app by swiping up.
  2. uninstall the Fitbit App from your device.
  3. now completely shut down your device and wait about 1 min then restart your device.
  4. once your device has reloaded reinstall the Fitbit app by downloading it from the App Store.

How do I get my Fitbit data?

How do I export my Fitbit account data?

  1. From the fitbit.com dashboard, click the gear icon .
  2. Click Settings. Data Export.
  3. Choose the time period and data you want to include, and the file format.
  4. Click Download.

How do I reset my Fitbit without losing data?

A restart (also called a soft reset) turns your device on and off without deleting any data. So, you can rest assured that all your stats will still be saved once you turn on your tracker. Consider soft resetting Fitbit if you’re facing any of the following issues: Your device won’t sync.

How do I add a new device to my existing Fitbit account?

Please do the following in order to add your new Fitbit:

  1. From the Fitbit app dashboard, tap Account at the top.
  2. Tap Set Up a New Fitbit Device.
  3. Choose your tracker and follow the onscreen instructions to continue. Note that you cannot set up a Fitbit Surge with a device running the Fitbit app for Windows 10.

How do I sync my Fitbit to my new iPhone 13? Launch the Fitbit app on your iPhone, find and tap on your tracker in the app, and then tap the button that says Sync Now. It will do a manual sync of your data with your iPhone. You should soon see that your iPhone has all of your latest Fitbit data available on it.

How do you connect your Fitbit to Bluetooth?

Open the Fitbit app and tap on the Account symbol at the top right corner of the screen, then tap on “Set up a New Device” Choose your tracker and follow the onscreen instructions to continue. When a pop-up appears asking you to Pair your tracker to your device, tap on Pair and continue.

How do I reboot my sense?

According to Fitbit, you can press and hold down the solid state button on your Sense for 10 second if it’s frozen. At first, it will look like nothing is happening, but keep holding the button down. After 10 seconds, the Fitbit logo will display, and your watch will restart.

Why does my Fitbit say data not cleared sync and try again?

Please note the message “Data not cleared, Sync & Try again” usually appears when you performed a factory reset without first unpairing your watch from your phone’s Bluetooth settings.

How do I reconnect my Fitbit to my phone?

Start the Settings app and tap “Connections,” then tap “Bluetooth.” Find the entry for your Fitbit in the list and if it’s not connected, tap it to try to connect. If it doesn’t work, tap the gear icon and tap “Un pair,” then repeat the setup for your Fitbit to reconnect it to your phone.

How do I find the Fitbit app on my iPhone?

How to download the Fitbit App for iPhone and iPad

  1. Launch the App Store on your iPhone or iPad.
  2. Tap on the Search tab.
  3. Tap on the Search bar.
  4. Type Fitbit.
  5. Tap the Search button.
  6. Tap on the Get or redownloadbutton.
  7. Authorize the download with Touch ID, Face ID, or by entering your password.

Will I lose data if I uninstall Fitbit app? No, removing the Fitbit app will not delete any of your data.

Does removing Fitbit delete data? All your settings, awards and tracking data are held on the fitbit servers so deleting your lost Flex will not delete any data.

How do I restart my Fitbit?

Press the button on your charging cable 3 times within a few seconds, briefly pausing between presses. The button is on the end of the charging cable that is plugged into your computer. When you see the Fitbit logo and the tracker vibrates, this means the tracker has restarted.

How do I restart my Fitbit?

Press and hold the button or buttons on your tracker for 5 seconds. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.

How do I sync my Fitbit to my new phone?

How do I reinstall my Fitbit on my phone?

  1. Open the App Store and select Search in the bottom right corner.
  2. Type in Fitbit, and select Fitbit in the list.
  3. Select Get or Cloud Install for Fitbit.
  4. Select Install.
  5. Select Open.

How do I sync my Fitbit Sense to my phone?

How do I turn on my Fitbit Sense?

How do you delete data and sync on Fitbit?

To erase your data from your device:

  1. On your Fitbit device, open the Settings app. Clear User Data.
  2. When prompted, press the screen for 3 seconds and release. When your tracker vibrates and the clock screen appears, your data is erased.

What do I do if my Fitbit says data not cleared? Please try to follow the steps listed in this help article:

  1. Go into your phone’s Bluetooth settings.
  2. Look for your Versa and other Fitbit devices that could be showing in there as paired devices.
  3. Remove them from that list.
  4. Restart your phone.
  5. Run the set up process once again.

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