Why can’t I access my Xfinity account?

Clear your cache and cookies, and try to access the xfinity.com site again. If this isn’t successful, please try to access the page by visiting: http://76.96.54.12. This issue is believed to be limited to customers using specific router configurations and we are working on a complete solution..

Why can’t I log in to Xfinity?

If you’re having trouble logging in, here are a couple things you can try: Make sure you’re typing your Xfinity ID and password correctly. Remember, your Xfinity ID is the part of your email address that appears before “@comcast.net”. If your email address is “john.smith@comcast.net” then your Comcast ID is “john.

Why is Xfinity app not working?

Close and try re-opening the app. Log out and log in to the app. Turn the device on and off. Reinstall the app with the latest version.

How do I find out my Xfinity username and password?

Log in at xfinity.com/support/status. Note: If you don’t remember your username and password, we can help find your username and reset your password. Depending on the service you subscribe to and type of Xfinity Gateway, you’ll either see an Edit with xFi or a Manage WiFi Settings link.

How do I reset my Xfinity password?

Change Your Xfinity Password Online With My Account

1. Sign in to My Account and select the Users tab.
2. Click Edit next to the user.
3. Scroll to the Xfinity ID & Password section and click Edit next to Password.
4. Enter the new password and confirm it by entering it again. Then, click Save.

How do I find my router username and password without resetting it?

To locate the default username and password for the router, look in its manual. If you’ve lost the manual, you can often find it by searching for your router’s model number and “manual” on Google. Or just search for your router’s model and “default password.”

How can I reset my router password?

If you can’t access the router’s web-based setup page or forgot the router’s password, you may reset the router to its default factory settings. To do this, press and hold the Reset button for 10 seconds. NOTE: Resetting your router to its default factory settings will also reset your router’s password.

Is Xfinity My Account app free?

You can download the Xfinity My Account app for free from the App Store or Google Play.

Is the Xfinity app free? Get the entertainment you love anywhere, on any device with the free Xfinity Stream app. Everything is included at no additional cost, only for Xfinity customers.

What is your Xfinity ID?

Your Xfinity ID is your email, mobile phone number or username. If you don’t know what your Xfinity ID is, you can use My Account, Xfinity My Account app or your Xfinity X1 TV Box to find it, or check out the Xfinity ID Lookup Tool or Reset Your Xfinity Password.

How do I reset my Xfinity admin password?

Log in to the Admin Tool

1. Then, click LOGIN.
2. Once you log in, the page asks you to set up a new ID and password for the Admin Tool.
3. Click Change Password at the top right.
4. Enter a new password.
5. Type your new password again in the Re-enter New Password field.

Is my Xfinity password the same as my Comcast password?

The Xfinity ID and password you use to log in to your Xfinity account are the same ones used for your Xfinity Mobile account. Note: Only the primary user on the account can sign in to Xfinity Mobile.

What is my WiFi password?

Finding your wifi password on your phone

If you have Android 10 or anything newer, you can find the wifi password directly on your phone following these steps: Go to “settings” on your phone, then “wifi”. Select “saved networks” and click on your home network. Choose the share option and enter your password.

Do I have to download Xfinity app?

Accessing the Apps

You are free to uninstall either app any time. If you have an iPhone, you must manually download the Xfinity Mobile app and Xfinity My Account app.

How do I refresh my cable box? Try Restarting your Comcast Cable Box Before Attempting System Refresh

1. Turn the cable box off.
2. Unplug it from the wall adapter.
3. Before you plug the power back in, wait for at least 1-2 minutes.
4. Plug the power in and turn the cable box on.
5. Wait for the cable box to finish turning on.

What does a system refresh do? Refresh your PC to reinstall Windows and keep your personal files and settings. Refresh also keeps the apps that came with your PC and the apps you installed from the Microsoft Store. Reset your PC to reinstall Windows but delete your files, settings, and apps—except for the apps that came with your PC.

How do I reboot my cable box? Reboots will often solve issues by resetting the box and its cable connection. To reboot, unplug the cable box from the power, either from the back of the box or from the power outlet on your wall or power strip, for approximately 30 seconds, and then plug it back in. This will begin the boot-up process.

How do I find my username and password for Xfinity?

Log in at xfinity.com/support/status. Note: If you don’t remember your username and password, we can help find your username and reset your password. Depending on the service you subscribe to and type of Xfinity Gateway, you’ll either see an Edit with xFi or a Manage WiFi Settings link.

What happened to the Xfinity app?

Staying connected to friends and family is as important now as it’s ever been –– and we hope Xfinity Voice has allowed you to stay in touch with those who matter most. After a careful evaluation, we’ve decided to discontinue the Xfinity Connect app and Voice2Go feature effective April 20, 2021.

How do I refresh my Xfinity?

Performing a System Refresh on X1

1. Press the A button on your remote control, or visit the Help section in Settings.
2. Highlight the System Refresh tile, and press OK.
3. Please remember that performing a System Refresh will interrupt all X1 TVs and recordings in your home for up to 10 minutes.

How do I reset my Xfinity box?

Factory Reset Your Xfinity Cable Box

1. Open the Xfinity My Account App installed on your smart device.
2. Under the Overview Menu, you will find the TV option.
3. Select the device you need to troubleshoot.
4. Select Troubleshoot and then tap on Continue.
5. Now, select System Refresh to reset Xfinity Cable Box.

How do I log into my Xfinity router?

How to Xfinity Router Login

1. Connect your device to your router.
2. Open any browsers available on your device and enter your router’s IP address.
3. Enter ‘admin’ for the username and ‘password’ for the admin password on the login page.
4. Click login, and you should see the router’s web admin homepage.

How do I login as admin on WiFi?

Here’s how:

1. Identify the IP address of the router. Most routers are manufactured to use a default address such as 192.168. 0.1, 192.168. 1.1, 192.168. 2.1, or 192.168. 1.100.
2. Enter the administrative login information—username and password—to authenticate and access the admin settings.

How do I reset my 10.0 0.1 password?

To reset the 10.0. 0.1 password you will need to do a full reset on your modem. You will need to have something like a pen or paper clip to stick in the small reset hole on the back of the modem. You will want to hold the button for about 30 seconds to do the full reset.

How can you reset your WiFi password? How to change your Wi-Fi password

1. Enter the router’s IP address in your internet browser.
2. Check the bottom, back, or side of the router for the IP address.
3. Log into your router’s configuration page.
4. Look for the “Wireless”, “Wireless Security” or “WLAN” option.
5. Enter the new password in the “Wi-Fi Password” box.