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The RDK is a pre-integrated software bundle, initially developed and licensed by Comcast to create a common framework for powering tru2way®, IP or hybrid set-top boxes and gateway devices and to accelerate the development and deployment of next-generation video services..
How do I fix my RDK?
Solution 1: Reinitialize Equipment
- Unplug the power from your Internet Router and all the Cable equipment. …
- Press and hold the “Power” button on your Internet Router and the Cable box for 30 seconds.
- Plug the power back in and wait for internet services to start. …
- Check to see if the issue persists.
What does Comcast error code RDK 10000 mean?
Error Code: RDK-10000. Description: It looks like your X1 device isn’t communicating with your main X1 box. To fix this, you can perform a system refresh using the My Account app. If that doesn’t work, don’t worry — one of our Specialists can lend a hand.
What is Comcast code RDK 03036?
that error means the satellite boxes can’t connect to the main X1 (dvr).
How do I fix RDK 03036?
Power cycle the TV Box by unplugging it for 1-2 minutes and plugging it back in. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable.
How do I fix my Comcast RDK 03003?
Solution Code
To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart.
What does RDK 03031 mean?
This article provides instructions on resolving the “RDK-03031 – Unable to Connect to XFINITY TV” error. When this error occurs, you will see the following message on your device: “We’re having trouble connecting to the X1 Platform. This may be temporary so please check back shortly to try again.”
How do I fix my Comcast code RDK 03033?
Power cycle the TV Box by unplugging it for 1-2 minutes and plugging it back in. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable. For more information, please see Restart Your X1 TV Box.
What is status code 225 on Comcast? The status code 225 is shown when there is an interruption in the signal. The signal can be interrupted because of many things. Cable signal might not be able to reach you because of some issues in Comcast backend, it might be because of your house wiring, it can be because of lines outside the house etc.
What is Comcast code RDK 03003?
What does the code RDK 03003 actually mean? When the device is not getting sufficient electricity supply, it indirectly means that the AC outlets will lack enough electricity. This leads to the Xfinity Code RDK 03003 error. Also, this can happen when the AC outlet is loos of the cables are not properly configured.
How do I refresh my Xfinity?
Performing a System Refresh on X1
- Press the A button on your remote control, or visit the Help section in Settings.
- Highlight the System Refresh tile, and press OK.
- Please remember that performing a System Refresh will interrupt all X1 TVs and recordings in your home for up to 10 minutes.
What does RDK 03013 mean?
Error Code: RDK-03013 indicates that your X1 Box lacks the prerequisite signal to function or that it is not activated. At this point, try to properly tighten the coax cable, then restart your set-top-box by long-pressing the power button for at least 10 seconds before releasing it.
What does RDK 03053 mean?
When this error occurs, you will see the following message on your device: “We’re not able to connect to this set-top box. Check the coax cable connected to the Cable In outlet on the back of the set-top box and cable wall outlet to make sure it’s finger tight.
What does RDK 03111 mean?
Solution Code
To resolve this issue, you may need to restart your TV Box. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for you – chat with us online or call us to speak with a Comcast representative.
How do I activate my Comcast cable box? The quickest way to activate your box is to visit the Comcast Activation site:
- Visit xfinity.com/activate .
- Enter your account number and phone number.
- Wait while your cable box is activated. This may take 20 minutes or so to complete.
How do I call Xfinity? Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.
How do I fix Comcast error code RDK 03030? To resolve this issue, you may need to restart your TV Box. For more information, please see Restart My X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for you – chat with us online or call us to speak with a Comcast representative.
What is the use of RDK?
The RDK (Reference Design Kit) is an open source software platform for the connected home that standardizes core functions used in broadband devices, set-top boxes, and IoT solutions.
What does RDK 03030 mean?
What does error code RDK 03030 indicate? It indicates that the Gateway/ XG1 DVR needs to be restarted. Note this is not the Xi client receiver. To do this, disconnect the power from your DVR, allow for a minimum of 2 minutes, then reconnect it back in.
How do I fix my Comcast RDK 03004?
Solution Code
To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart.
Can I take my Xfinity box to another house?
You might be able to bring your equipment to your new home. Schedule a technician appointment and we’ll install everything for you, or you can do it yourself. If you’re moving your equipment on your own and need instructions on how to install and activate?
How do I refresh my cable box?
Try Restarting your Comcast Cable Box Before Attempting System Refresh
- Turn the cable box off.
- Unplug it from the wall adapter.
- Before you plug the power back in, wait for at least 1-2 minutes.
- Plug the power in and turn the cable box on.
- Wait for the cable box to finish turning on.
Where is the Setup button on Xfinity remote?
It’s on the bottom left or top right of your Xfinity remote.
The silver remotes have an oval-shaped gray setup bottom on the top right of the remote. If you have an XR2, XR5, or XR11, it’s a small gray circle or square on the bottom left. Some XR2 or XR5 don’t have setup buttons.
How do I reboot my cable box?
Reboots will often solve issues by resetting the box and its cable connection. To reboot, unplug the cable box from the power, either from the back of the box or from the power outlet on your wall or power strip, for approximately 30 seconds, and then plug it back in. This will begin the boot-up process.
How do I fix my Comcast RDK 03013? Solution Code
This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. If restarting doesn’t work, give us a call at 1-800-xfinity.”
What does IPSt mean on cable box?
WiderMouthOpen over 2 years ago. FYI IPSt error mean low/bad signal getting to the box. Here is a Comcast post describing the error. You will probably require a technician out to your house.
What does the word case mean on my cable box? +50 more. a year ago. That means the box doesn’t have a working cable signal.
What does it mean when my cable box says cast?
The large box says Cast. I’ve unplugged each and restarted. that is part of the bootup sequence (ca=cable, st=status). try connecting the same set top box to the modem’s cable from the wall and see if it progresses to a complete bootup based on the front display.
