Contents
Booking Change or Cancellation Fee
There is no charge if you cancel or shorten your reservation with the required advance notice, but if you don’t cancel or shorten within the required timeframe, you’re responsible for the full amount of the reservation. The required notice is located on your reservation confirmation..
How do I cancel my Zipcar membership and get a refund?
A Member may terminate membership and all associate memberships upon one day prior notice by calling us at 1-866-4ZIPCAR. No monthly, annual, application, driving records/insurance verification or similar fee will be refunded in the event of termination by the Member, except as specifically provided in this Contract.
Can I change my Zipcar membership?
The ability to change your membership plan to a different type of plan is coming soon. As of now, give us a call or hit the Contact Us button to get in touch and we’ll see what membership plan options may be available.
How do I end my Zipcar early?
You are always able to return the Zipcar early. Just leave it at its home location, clean and with at least 1/4 tank of gas, and ready for the next member. You can use either your Zipcard or mobile app to lock the doors.
How can I cancel my Zipcar late fee?
To avoid returning late:
- Book your trip well in advance while the car still has plenty of availability.
- Take traffic into account and book enough time to complete your trip, refuel if below 1/4 tank, and clean out the car before ending your trip.
- If the car is available, extend your trip from the “drive” screen in the app.
How long does Zipcar take to refund?
How Long Will I Have To Wait for a Zipcar Refund? If your refund is approved automatically, it takes Zipcar three to five business days to process it and send the money to your payment method. If you had to request a refund via the online form or over the phone, it might take a bit longer.
Is Zipcar only in London?
Locations near you
Over 3,000 cars and vans live in London and Heathrow T5. You’ll spot them in your local area and all around the capital, as well as other cities and airports across the globe.
Can you drop a Zipcar off at a different location?
Pick up and return these cars and vans to their same dedicated bay. During your reservation you are able to park in other areas, but if you’re stopping over in a space that requires a fee, you’re responsible for paying it.
What is similar to Zipcar? Seven Best Car Sharing Apps
- Car2go. App Store rating: 4.8/5. Google Play rating: 4.5/5.
- Zipcar. App Store rating: 4.5/5. Google Play rating: 3.8/5.
- GIG Car Share. App Store rating: 4.8/5.
- HyreCar. App Store rating: 4.4/5.
- Getaround. App Store rating: 4.8/5.
- Turo. App Store rating: 4.8/5.
- Enterprise CarShare. App Store rating: 4.8/5.
Can you cancel Zipcar?
Answer provided by
When you first book a reservation or create a trip, you have 30 minutes to modify it. For trips less than eight hours, you can cancel or modify your reservation up to three hours before the start time. For trips that are eight hours or longer, you must give notice 24 hours in advance.
Does Zipcar have a grace period?
There is no grace period for returning a reservation. You must return the Zipcar by the end time you have scheduled or you will be subject to a late fee.
How old do you have to be for Zipcar UK?
Am I eligible to be a Zipcar member? As long as you’re at least 23 years old (or 19 years old, if joining with an affiliated business) and have a valid driver’s licence you can apply. Have a non-UK based licence? Learn more.
Can you cancel a Zipcar reservation UK?
For reservations that are less than 8 hours long, you can cancel or shorten up to 3 hours before the start time without charge. For reservations that are 8 hours or more, you must cancel or amend at least 24 hours in advance.
What happens if I return my Zipcar late?
It’s important to return on time, as you could impact the next member’s trip. If you’re running late, you’ll be charged for the extra time you used the car, plus an additional late fee: 1- 60 minutes late: $50 ($50 CAD) 61–120 minutes late: $100 ($100 CAD)
Can I start my Zipcar early? If there is no booking right before your trip, you can take the car up to 14-minutes early at no additional charge. If the car is not available, or if the prior ride has not yet ended, you will not be able to begin your trip early and will need to wait until the start time of your booking.
What happens if you drop a Zipcar early? Yes, you are always welcome to return your Zipcar and end your trip early. Ending your trip will make the car available to be booked by others. Learn more about ending your trip here.
How do I cancel my Zipcar membership UK? How do I cancel my membership?
- Sign in to your Zipcar account.
- Click on My Account at the top of the page and select Account Settings.
- Select the Plan card.
- Select Cancel membership and confirm.
How long can you cancel Zipcar?
Up to 3 hours before the start time (for trips less than 8 hours in length) At least 24 hours in advance (for trips greater than 8 hours in length)
Do I get money back if I return Zipcar early?
Since you technically have the car for the full time, you won’t get any money back for returning a Zipcar early as another member can’t rent it until the end of your reservation. You do, however, want to avoid returning a car late as Zipcar’s late fees begin at $50.
Does Zipcar refund unused time?
While you can return the car before your reservation expires, there are no refunds for the unused time.
How does Zipcar know when you return the car?
Zipcar will know that you’ve completed the return when you lock the doors. When you return the car to the proper location, lock the doors using either the app or your Zipcard. Zipcar will process your car as returned at that point.
Is Zipcar cheaper than Uber?
If you plan on getting behind the wheel only a couple of times a week for an hour at a time, a Zipcar membership is your cheapest option at an average cost of $1,236 a year. Surprisingly, buying a car works out as the next cheapest option at $7,805, with Uber costing you a whopping $8,971.20 a year.
How long is Zipcar refund?
3-5 business days is a bit long. Unfortunately refunds are handled by your bank, not the vendor. Any questions on refund policy need to go to your bank.
How does Zipcar know if you’re late?
Zipcar will process your car as returned at that point. So, if you’re late, Zipcar can tell based on the final time that you locked the car doors. That said, don’t forget to lock it using the app or your Zipcard, or you might get charged a late fee even if you are done using the vehicle on time.
Do you get money back if you return Zipcar early? Since you technically have the car for the full time, you won’t get any money back for returning a Zipcar early as another member can’t rent it until the end of your reservation. You do, however, want to avoid returning a car late as Zipcar’s late fees begin at $50.
Do Zip cars have GPS?
Zipcars are equipped with vehicle tracking and anti-theft technology that uses Global Positioning System (GPS). GPS is a network of satellites that allows us to determine the location (latitude and longitude) of Zipcars during your reservation.
Can you get into Zipcar early? If there is no booking right before your trip, you can take the car up to 14-minutes early at no additional charge. If the car is not available, or if the prior ride has not yet ended, you will not be able to begin your trip early and will need to wait until the start time of your booking.
