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ConnectNetwork has a consumer rating of 1.15 stars from 104 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about ConnectNetwork most frequently mention customer service, credit card and trust fund problems..
Is Global Tel legit?
GlobalTel operates under the approval of the U.S. Federal Communications Commission (FCC) with a Section 214 license and maintains an IXC license from the Florida Public Service Commission. Signing up with GlobalTel is quick and easy.
Does Global Tel Link have unlimited plans?
We currently don’t offer monthly plans, packages or unlimited options. With a Friends & Family Account, you determine how much you want to deposit. You can make a deposit at any time and also set up recurring deposits. Once funds run out, another deposit can be made to re-load your account.
How does GlobalTel work?
Our service let’s your inmate make a local call to a local phone number that forwards to your own phone. This way you pay a much cheaper local calling rate to Securus or GTL. GlobalTel gives you a number that is local to your inmate’s facility.
How do I get a refund from GlobalTel?
The account holder will be able to request a refund for any unused balance of funds. If GTL receives no contact from the account holder after 180 days from the posting of the inactivity notification, the account will be closed and ineligible for a refund. Contact the GTL Customer Service Department at 1-866-607-6006.
How do I check my GTL account balance?
How can I find out the balance of my prepaid account? Contact the GTL AdvancePay automated system at 1-800-483-8314. If you need additional assistance and want to speak to a representative please call the Service Center at 1-866-230-7761.
Can an inmate block you on ConnectNetwork?
A: Yes. You may block your phone number from an inmate and/or facility by listening to the prompts on the line and pressing the corresponding number to have the inmate and/or facility blocked.
What does GTL mean in jail?
by Peter Wagner, August 28, 2017. The largest phone provider in prisons and jails, which incarcerated people use to call home, has just gotten bigger. GTL (formerly Global Tel*Link) has purchased its competitor Telmate.
How do I email GTL? Family and friends of inmates can use the ConnectNetwork.com website to manage their account with GTL.
Sending an e-message
- To access your account, type www.connectnetwork.com.
- To send an e-message, click the ‘Messaging’ link located under “My Services”.
Is ConnectNetwork Global Tel Link?
All transactions conducted at ConnectNetwork.com to make prepaid collect deposits, PIN debit deposits and Debit Link deposits are provided by GTL Enhanced Services LLC, which is wholly owned by Global Tel*Link Corporation d/b/a ViaPath.
What is the phone number for ConnectNetwork com?
If you need assistance with any payments, payment status, or blocks, please call customer service at 877-650-4249. When contacting us via email, do not send your credit or debit card information with your request.
Can you get your money back from ConnectNetwork?
A: Yes, we refund unused balances on active and inactive accounts to individuals who have submitted a request to ConnectNetwork and validated their identity as the account holder. ConnectNetwork will strive to process refunds within 30 days, but no longer than 60 days after the date of your request.
Can an inmate block you on ConnectNetwork?
Inmates are not able to block other users on the Connect network.
How do I check my GTL balance?
How can I find out the balance of my prepaid account? Contact the GTL AdvancePay automated system at 1-800-483-8314. If you need additional assistance and want to speak to a representative please call the Service Center at 1-866-230-7761.
How do you unblock a number in jail? Recommended Answer
If you blocked that number using Google Voice, open Google Voice and scroll down to Calls and find any call to/from the inmate who is blocked. Select: ︙ (vertical ellipsis) at the upper right corner and select Unblock from the drop-down list that appears.
How do I delete my ConnectNetwork account? You must be signed into your account. Then, go to https://connect.me/a/edit and select Delete my account. To finish the operation, click Yes, delete my account! What is ConnectNetwork com?
How do I get a refund from Global Tel?
You can request a refund over the phone by calling the contact number designated to your specific service. Here is the list of all available phone lines: Customer Service: (877) 650-4249. Visitor Support: (855) 208-7349.
How do I get my money back from ConnectNetwork?
ConnectNetwork will strive to process refunds within 30 days, but no longer than 60 days after the date of your request.
To request a refund via phone, call one of these phone numbers for your specific service:
- GTL: +1 (877) 650-4249.
- VAC: +1 (800) 913-6097.
- DSI: +1 (888) 949-3303.
Can you get a refund on Connect?
2.2. 2 Digital subscription products required by your institution to be purchased by you with same day access (e.g., Connect, ALEKS), will be allowed a full refund or be allowed an exchange within 14 days of purchase.
How long does it take for GTL to refund money?
GTL strives to process refunds within 30 days (and after verifying initial payment method), and typically within 60 days, at the latest. Accounts that are inactive for 90 days will receive a notification of inactivity through a written correspondence or an automated outbound message.
How much does GlobalTel cost?
You have no long term contract and no hidden fees. GlobalTel charges only $45.99 for 3 months. You can cancel your GlobalTel account at anytime.
Is GTL and GlobalTel the same?
TouchPay Holdings, LLC d/b/a GTL Financial Services is wholly owned by Global Tel*Link Corporation d/b/a ViaPath.
Does securus have a monthly plan?
Securus offers a variety of subscription programs that provide more affordable and budget-predictable options to stay connected with loved ones. The fixed-rate monthly plans are simple to set-up, accessible and affordable.
What is the best inmate phone service? The most popular services for receiving phone calls from prisoners are:
- ICSolutions.
- Securus Technologies.
- Global Tel Link (GTL)
