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Finally, when an item ships to you, you can expect normal carrier shipping times through services like UPS. So depending on when the original seller ships the item to StockX along with how quickly StockX can authenticate, it should take about 3-5 days for StockX to ship your item..
How long does it take StockX to reply?
typical response time is 1-2 hours. Also check your spam and email tabs for all replies from us just to be safe.
Can you get scammed on StockX?
Now with StockX, you’re guaranteed that the goods you purchase are 100% verified authentic, never fake. Every item bought and sold on StockX goes through a rigorous authentication process, putting the hammer down on scammers and bootleggers.
What happens if seller doesn’t ship to StockX?
Your account can be subject to a penalty fee if you fail to ship the item within the allotted time period (typically two business days), or if you sell and ship StockX an item that does not meet our condition guidelines and/or isn’t authentic or doesn’t exactly match the item as it is described on StockX in any way.
Does StockX refund?
What is StockX return policy for wrong sizes? We are unable to give refunds, exchanges, or swaps due to the anonymous nature of their live market, including if you purchased the wrong size. If you no longer desire your item, you’re still able to resell with them.
Is StockX second hand?
Some people might think that this means fake or second-hand, but nothing of the sort is associated with StockX. What this means is that they’ve a select few pair of sneakers released through outlet stores.
What is StockX penalty fee?
If your item does not meet the condition guidelines, is fake, not as described, or not shipped in time, you will not get paid. You will be charged a $15 penalty or a fee equal to 15% of the transaction.
How do I return shoes to StockX?
Unfortunately, this isn’t an option. StockX, as the company explains, operates on a live market and, due to its anonymous nature, they can’t offer exchanges, refunds, or swaps. Yes, that’s right – if you ordered the wrong size, you won’t be able to swap it for another one.
How long does goat take to ship? For orders placed after 11:00 AM PT, it typically takes 4-6 business days with standard shipping for the item to be delivered to a buyer located in the contiguous US.
Why is StockX taking so long?
StockX is experiencing delays in shipping and authenticating as well as in payouts for buyers and sellers. The company confirmed on its website that shipments could be delayed for two to three weeks because of high demand and COVID-19 headwinds.
Can u cancel a StockX order?
Once your Bid has been accepted by a Seller, your order cannot be canceled. This keeps offers real, active and dependable, which fosters seller trust in the marketplace and ultimately leads to more items being offered on StockX, which is good for Buyers.
Which ships faster goat or StockX?
they both do 2-3 day shipping.. you do realize the item has to be shipped to them and it’s not in their stock. depending on how soon the seller ships and where they’re located relative to them it would take 1-3 days for seller to ship. 2-3 days to arrive to GOAT/Stockx, 2-3 days to legitcheck/process.
Who delivers StockX?
Sellers in most countries will ship with UPS, and Sellers in certain regions throughout Southeast Asia will ship with either SF Express, DHL, or ECMS.
Can you return on StockX?
Due to the anonymous nature of our live market, we are unable to offer returns, exchanges or swaps—including if you ordered the wrong size. The good news is you can always resell with us if you no longer want your item.
How can I get StockX to ship faster? We do not have the capability to add expedited shipping at this time. We will continue to do everything in our power to authenticate and fulfill your order as quickly as possible.
Can I cancel a StockX order? Once your Bid has been accepted by a Seller, your order cannot be canceled. This keeps offers real, active and dependable, which fosters seller trust in the marketplace and ultimately leads to more items being offered on StockX, which is good for Buyers.
Why is StockX shipping so expensive? In the UK, the fees are only increased by 1%.
Not only does the sneaker community continue to grow every day, but the platforms also have a significantly higher effort due to the growing number of resellers. This increases investments in the platform, in customer service and in the verification process.
What happens if StockX doesn’t ship?
Your account can be subject to a penalty fee if you fail to ship the item within the allotted time period (typically two business days), or if you sell and ship StockX an item that does not meet our condition guidelines and/or isn’t authentic or doesn’t exactly match the item as it is described on StockX in any way.
Why hasn’t the seller hasn’t shipped my item StockX?
Due to the nature of a global marketplace and the length of time Asks are live on the site, StockX allows Sellers a shipping window of several days as a courtesy and a convenience to them. Transactions on StockX are generally resolved within 7-12 days.
Can StockX order be Cancelled?
Once your Bid has been accepted by a Seller, your order cannot be canceled. This keeps offers real, active and dependable, which fosters seller trust in the marketplace and ultimately leads to more items being offered on StockX, which is good for Buyers.
Can you cancel StockX order if seller doesn’t ship?
According to StockX guidelines, the sellers need to ship an item within two business days. And then, it’s up to StockX to do an authentication process. However, if the seller doesn’t send it, you can reach out to StockX support and ask them to cancel your order. The odds are that they will agree to do so.
How often does StockX fake?
When StockX started two years ago, about 15 percent of the sneakers it received from sellers turned out to be replicas or fakes. Nowadays, the company says that figure is down to about 2 percent.
Why is StockX so cheap?
StockX makes its money through transactions fees. Sellers are charged at 9.5% transaction fee which decreases as the seller sells more merchandise. 15. The most expensive Air Jordan’s ever on StockX went for $104,000.
Why does StockX take so long shipping?
Due to the unforeseen impact from COVID-19, order processing at our authentication centers may be subject to slight delays. In some cases, we are proactively rerouting orders to the facilities best equipped to support them in real-time.
What happens if StockX fakes? If the shoes are not authentic, or they are not in deadstock condition with the original box, you will be charged 15% of the sales price or $13.95 for shipping them back to you, whichever is more. No arrests, no accusations. If you keep sending them fakes they will suspend your account.
Where is StockX authentication center?
In addition to the One Campus Martius office, StockX has an authentication facility in Detroit’s Corktown neighborhood. Prior to the authentication center’s relocation in June 2018, the company had a team of 15 employees authenticating thousands of pairs of shoes daily.
