Contents
After plugging it in, wait 15 minutes for the modem to install updated software. Then, open any browser on your computer and go to http://connect.centurylink.com (not “https”)..
How do I talk to a real person at CenturyLink?
Call 866-642-0444 7 am – 9 pm (ET) Monday–Friday to speak with a representative.
How do I activate my modem?
Plug your modem’s power cord into an electrical outlet. Enter your modem’s 12-digit MAC number. Once your modem is connected to the coax cable in an active outlet and the power cord plugged into an electrical outlet, you’ll be prompted to Check Your Connection.
Can I install CenturyLink internet myself?
Self-install CenturyLink internet. The CenturyLink self-installation process is pretty simple, so anyone with some basic tech knowledge should breeze through it. CenturyLink’s clear instructions make it even easier.
Why is my modem not connecting to the Internet?
Disconnect the power cord—if you have both a modem and a router, disconnect both—then reconnect the modem after a minute or two. Make sure that the power switch is in the On position, if there is one. Once its lights are on, plug in your router (if applicable) and wait for it to boot up as well.
How long does a router take to activate?
Your cable modem router might take up to 20 minutes to connect to the Internet.
Can I have 2 modems in my house?
Yes, you are allowed to have two or even more modems in a single residence. Many individuals rely entirely on the information provided by their internet service provider, and many are unaware that they do not need to use only their equipment in order to access the internet.
What’s the difference between a modem and a router?
Your modem is a box that connects your home network to the wider Internet. A router is a box that lets all of your wired and wireless devices use that Internet connection at once and also allows them to talk to one another without having to do so over the Internet.
How do I set up Internet in a new house? How to set up WiFi in your home
- Plug your modem into a cable outlet.
- Plug your modem into a power outlet.
- Connect your modem to your router with an ethernet cord.
- Wait for your modem and router to fully power up, then open up your phone or computer and test your internet connection.
Does CenturyLink charge a deposit?
CenturyLink Prepaid Internet is a convenient plan that gives you the simplicity of month-to-month pricing, no long-term contract, and no credit check or deposit required.
How do I register my router?
To register your NETGEAR router:
- Connect your mobile device to your router’s WiFi network.
- Launch the Nighthawk app.
- Enter your router’s admin password and tap the LOGIN button. The dashboard displays.
- Tap Menu icon located on top left.
- Tap Settings>Router Settings.
- Tap Register Product.
- Sign into your NETGEAR account.
Can I just plug in a new modem?
Before installing your new modem, you first need to disconnect your old modem from your cable wall outlet and computer. Connect one end of the coaxial cable to the cable wall outlet, then connect the other end to the modem. Connect the modem power cord into an electrical outlet, then connect the other end to the modem.
Do I need a technician to install my Internet CenturyLink?
Be sure you have a working phone jack in the spot where you want to place your modem. If you do NOT have a working phone jack, you will need a technician to install your service. Please chat with us right away to change your installation type from self-install to technician, and schedule a technician visit.
What does CenturyLink installation include?
Installation includes: Hooking up any necessary phone filters. Setting up your modem to work with your service* Setting up your primary e-mail account*
How does CenturyLink deliver internet? It uses the same coaxial cables that transmits TV service to carry a high-speed internet connection. Using a modem, you can connect to these cable lines and enjoy a high-speed, uninterrupted data connection. Cable internet speeds can be up to 940 Mbps for downloading and up to 50 Mbps for uploading.
Can I use my own router with CenturyLink? CenturyLink’s all-in-one modem/router, referred to as a gateway, allows you to connect your WiFi-enabled devices to the internet without additional equipment. The latest, premium WiFi gateways that we offer are the models pictured here.
How does CenturyLink connect to your house?
How do I setup My CenturyLink account?
You’ll need your account number and billing zip code to complete the setup.
- Go to CenturyLink.net.
- Click on the My CenturyLink drop-down on the top navigation.
- Click on Create Email Account.
- Follow the prompts to choose your login/email address, password and security question.
- Customize your inbox.
Do you need a landline for CenturyLink Internet?
CenturyLink offers High-Speed Internet services that do not require a home phone line. Depending on location, the connection speeds available may vary. CenturyLink does offer bundled services for customers who want additional benefits or to save on their monthly bill.
Do I have to have a phone jack for CenturyLink Internet?
Please note that a phone jack is required to set up CenturyLink internet service in your home. If you don’t have a jack, chat with us to have one installed.
What lights should be on my modem?
The power light, downstream indicator, upstream indicator, online indicator, and link light on your modem should all be green. If your power light is yellow, it may be upgrading, so leave the modem on and give it a little time to do its thing.
How do you fix a modem that is not connecting?
How to Fix a Modem That Won’t Connect to the Internet
- Check the lights on your modem.
- Check the power supply and coax cables.
- Reboot your router and modem.
- Check your Ethernet cables.
- Disconnect all connected devices.
- Plug your computer into your modem.
- Keep your modem cool.
- Update your modem and router’s firmware.
How do I know if I need a new modem or router?
How do you know if you need a new modem?
- You can’t connect to the internet.
- Your Internet connection randomly drops out.
- You frequently have to reset or restart your modem.
- Your streaming is lagging.
- Your internet speeds are inconsistent.
- Your modem’s indicator light remains unlit.
- Your modem runs constantly hot.
How do I activate my modem and router?
Connect the coaxial cable from the cable outlet on the wall to the back of your modem. Plug the power cord into the power port on the back of your modem and the other end into an electrical outlet that is not connected to a switch. Result: The modem lights start to flash and light up.
Do I need to register my NETGEAR modem? If you do not register your NETGEAR product, you will miss these benefits: We’ll let you know when new firmware is available, including updates that enhance your security. Get personalized advice more quickly from NETGEAR experts. Join the NETGEAR family and get exclusive offers tailored to you.
Does CenturyLink internet include WiFi?
CenturyLink is here to help. When you get CenturyLink Internet Service it includes Wifi so your family can connect all their smart devices on one wireless network. With a WiFi network in your home, you have access to high speed internet across multiple devices.
How much does CenturyLink charge to install a phone jack? An $85 charge for the installation of a new jack in the home is shown in the One Time Charges area. Any one-time charges related to your order will be shown in this area.
What do you do if your house has no phone jack?
One of the easiest ways to establish phone connectivity is by converting an electrical outlet to a landline. There are wireless telephone jacks available that you simply plug into any electrical outlet and, voilá! You’ll be able to connect up a corded or cordless phone.
