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Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven’t accumulated a significant amount of play time. For single-use items (like consumables and in-game currency), your request is likely eligible only if the consumable was not redeemed or used..
How long does an Xbox refund take?
Thank you for posting on the Xbox forums. We understand that you are interested in learning when you will receive your refund. Generally, refunds are processed within three to five business days after approval. The process may take longer depending on your financial institution.
Does Microsoft have a refund department?
Call from Microsoft Refund Center (1-844-386-8965.
How long is Xbox suspension?
Account suspensions won’t let you sign into the Xbox Live service for the duration of the suspension. These are issued for a duration of 1, 7, or 14 days. If there are repeated violations though, then a permanent ban is also possible.
How many hours can you play a game on Xbox before refund?
You cannot get a refund if you play a game for more than two hours across all accounts. Refunds are possible at least one day after the game’s release date, and after you download and launch the game at least one time. Downloadable content, add-ons, and season passes cannot be refunded.
Can you still play games after Xbox Game Pass expires?
Best Answer: Yes, you can still play games after Xbox Game Pass expires. However, you will no longer have access to the games that were included in your subscription.
Can I cancel Xbox Game Pass after 1 month?
You can cancel your Xbox Game Pass Ultimate subscription at any time, and you’ll continue to have access to your Ultimate benefits until your prepaid time ends, at which point you won’t be charged again.
How do I check the status of my Xbox refund?
When you request a refund for something you purchased from Microsoft Store, you can track its status online: Sign in to your Microsoft account and view your Order history. Find the product. It will include the return and refund status.
Does Microsoft refund child purchases? Replies (6)
no refunds is microsofts policy for digital purchases.
Why is my Xbox refund taking so long?
I would suggest waiting a few more days and if it doesn’t show up try contacting Xbox support again. They often have to go through a process (including by your credit card or bank) that can take several business days to complete.
Do I get refund if I cancel game pass?
Refund policy
You can receive a refund within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner) by canceling your subscription using the instructions above.
How long does it take for a Microsoft refund?
Once a refund has been approved it typically takes 3-5 business days yo be refunded. Where it will be refunded depends on what payment method you used. If you used a credit card, it will be refunded to that. If you used your Microsoft account balance, it will be refunded there.
Can I dispute a Microsoft charge?
If there’s a problem, you can open a credit card dispute for that purchase only. Purchases: Purchases are final and non-refundable unless your service offer or applicable law says you’re eligible for a refund. Get more info on gift card refunds at Microsoft gift card terms and conditions.
What is Microsoft charging me for?
From what I have understood through Microsoft and my bank is that a pre-auth charge is what Microsoft does to ensure that you have the funds in your bank account before the purchase goes through. Once the purchase itself has cleared your bank account the pre-auth charge should return.
How do I stop my Xbox from charging my credit card? Select Manage next to the subscription you want to cancel. Select Cancel subscription or Turn off recurring billing .
Some things to check:
- Make sure you’re signed in to the correct Microsoft account.
- Check your Xbox purchase history for more help understanding charges on your bank or credit card statement.
Does 365 cost money? Here’s the pricing: 365 Personal ($6.99 a month or $69.99 a year; microsoft.com) 365 Family ($9.99 a month or $99.99 a year; microsoft.com)
Where do Microsoft refunds go?
All refunds go back to what the purchase was made on. For example if you used your account currency it goes back to that. If it was charged on a credit/debit card it will go back to that.
How do I claim money back from Microsoft?
To request a return or exchange:
- Sign in to Order history, and then select Request a return.
- Follow the instructions on the screen to get a prepaid shipping label for the return.
- When we receive your item and find it eligible for a return, we’ll either ship you a replacement or issue you a refund.
Is Xbox enforcement permanent?
While most enforcement actions happen at the account level, Xbox will temporarily suspend or permanently ban Xbox consoles or other devices where repeated and egregious violations have occurred.
How do I unban my Xbox account?
The only possible way to get your Xbox account back is to talk to the Xbox enforcement team. There is no other way to get around or try and lift the ban. If the evidence from the user in favor of their innocence is valid, then the ban will be lifted from their account immediately.
How do I Unsuspend my Xbox account?
Visit the Xbox enforcement page and log in using the banned or suspended Microsoft account. Click on the box with a handshake icon. Find the issue you want to appeal. Click on Apply.
How long does it take for Microsoft to refund your money?
Refunds are generally processed within 3–5 business days after we receive your item and find it eligible for a return. Refunds are applied to the original payment option. You can see the status of your refund on the Order history page (learn more).
Does Microsoft refund digital games?
All sales of Digital Game Products are considered final, but we understand there may be extenuating circumstances. … You can start the refund request process for any Digital Game Product by signing in to the account that made the purchase at Request an Xbox refund.
How do I get a refund on Xbox Game Pass? You can request a refund by going to https://support.xbox.com/en-US/billing/payment-and-purchases/request-refund.
