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If you are experiencing pairing issues with the new Xbox, please unpair the Arctis 9X from your old Xbox. With the headset OFF, press and hold the power button for 15-seconds until the LED begins to blink white. It should now be unpaired with your old Xbox and ready for pairing with your new Xbox..
How do I contact Turtle Beach?
For Customer Service, please contact: sales@turtlebeach.com.
How do I connect my Arctis 9X to another Xbox?
To set up your Arctis 9X to your Xbox:
- Press and release the connect button on your Xbox One. The button is located on the left side of the console.
- The Xbox logo on the console will begin blinking.
- With the headset off, press and hold the Arctis 9X power button for 6 seconds.
Will Turtle Beach fix my headset?
We do not offer a fee-based repair service as the cost of such a service would be higher than the price of a replacement item. All available replacement parts for all of our products are listed on our online store at TurtleBeach.com. Cables that are permanently connected to a headset are not replaceable.
Why does my Turtle Beach headset mic not work?
The microphone on your Turtle Beach headphones won’t work if you’re using the incorrect, or outdated version of the headphone driver. Updating your headphone drivers is a quick and easy solution to fix the issue of your mic not working. You can either update the drivers manually or automatically.
How do you fix a broken gaming headset?
The easiest method to fix broken headphones is by wrapping the broken parts with scotch tape after applying super glue between the broken portions, also you may use plastic cable ties to hold firmly the two brother parts, if it is a band cushion issue, then you can cut a sponge to fill the band code then wrap it with a
How do I fix my Turtle Beach headset mic on Xbox One?
Unplug any USB Cable going into the controller, turn the controller off, and unplug the Xbox console itself from the wall/outlet it is plugged into. Make sure the console itself is unplugged. Let everything sit for a minute, and then: Plug the console itself in.
How do you unmute Turtle Beach headset Xbox One?
To unmute the mic, flip the mic down away from the earcup. Mic is Muted; Mic Monitor will not work. Mic is Unmuted; Mic Monitor will be engaged. Turtle Beach Signature Sound.
Why isn’t my Turtle Beach mic working on Xbox? Occasionally, you may lose chat due to a console or network error. First, try checking to see if there is an update available for the console. If there is an update available, try updating the console, and then test the headset again. If there is no available update, try power cycling the Xbox.
How do I stop Arctis 9X from turning on Xbox?
Press and hold the connect button on your controller, and release it when the Xbox button stops flashing.
How long is Turtle Beach warranty?
(“VTB”) warrants to the original end-user purchaser (“Purchaser”) that the retail Turtle Beach hardware product herein (“Product”) will be free of defects in materials and workmanship for a period of one year (two years for Elite model headsets) from the date of purchase by the Purchaser (“Warranty Period”).
How do I connect steelseries Arctis 9X to PC?
Arctis 9X Setup (PC)
- With the headset powered on, press and hold the Bluetooth button 08 for 6 seconds. The headset LED will rapidly blink blue.
- In your device’s Bluetooth settings, scan for available devices and select ‘Arctis 9X’
How do I reset my Turtle Beach Stealth 700 headset?
To hard-reset your Stealth 700 Gen 2 Xbox headset, please do the following: Hold down the Bluetooth and Mode buttons for 20 seconds .
To re-pair the headset, please do the following:
- Power on both the headset and the console.
- Press the Enroll button on the Xbox console until it blinks rapidly.
How long do Turtle Beach headsets last?
about 3 hours
Modern gaming headsets last anywhere between 2-5 years. Less expensive models tend to break faster compared to more expensive versions. With proper care and cleaning, gaming headsets can last up to 7 years or more.
How do I get a refund from Turtle Beach? To request a refund, please send an email to sales@turtlebeach.com with your order number in the subject line. A sales representative will advise of your return eligibility and/or any additional action(s) that needs to be taken.
Does the SteelSeries Arctis 9X work on Xbox? The Arctis 9X has built-in Xbox Wireless, allowing it to connect directly with the console (just like your controller). The Series X and Series S will feature the same wireless capabilities, allowing the Arctis 9X to directly connect to Series X or Series S – no firmware updates needed!
Can SteelSeries Arctis 9X be wired? The SteelSeries Arctis 9X are impressive for wired gaming. You can plug them into your Xbox One or PS4 controller using their 1/8″ TRS connection, but they’re audio-only compatible, so you can’t use their microphone over a wired connection.
How do you disconnect Turtle Beach Stealth 700 Xbox 360?
Why does my Turtle Beach headset keep cutting in and out?
b) If the Settings are configured correctly and you are still having audio dropouts, power cycle the headset and transmitter (power the headset off, power it back on, unplug the transmitter’s USB connection, then plug it back in). In addition, make sure the headset is fully charged.
How do you reset Turtle Beach headset?
How do I connect my SteelSeries to my Xbox One?
How do wireless headphones connect to Xbox One?
Go to the Bluetooth connections menu on your device and scan for available devices. The headset should appear as Xbox Wireless Headset in the available devices list. When the headset connects with your device, the power light will stop flashing.
How do I pair my SteelSeries headset?
To pair the headset to the transmitter:
- On the transmitter hold down the pairing button for 5 seconds. The white LED will blink rapidly when it enters pairing mode.
- With the headset off, press and hold the power button for 6 seconds.
- You will know the pairing is successful when the LED on the transmitter turns solid.
How do I get my Turtle Beach headset to cut off?
A temporary fix that works for me is turning the console off for 20 seconds (power cable out) then back on. After that I sync my headset with the xbox and its fine afterwards.
How do I fix my Turtle Beach wired headset?
