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Why won’t My Tile find my phone?
(iOS only) Make sure that the Tile app is running in the background of your phone. Make sure your phone is in range of your Tile. Quickly double press the Tile button to make your phone ring.
Why is my Tile location not updating?
Check if your device is compatible with the Tile app. Check if your device’s operating system is up to date. Check if you have the latest version of the Tile app. This ensures your app is running at peak performance.
Can you reactivate a Tile?
Turn your smartphone off, leave it off for 2 minutes before turning it back on. Open the Tile app and leave it open for another 2 minutes. Try again to press the Tile button for 1 second. From here, your Tile should play a short tune and be activated and ready.
How often does Tile refresh?
Tile’s location updates approximately every 15 minutes as long as your Bluetooth and location services are enabled. And also you need to have a good network connection. Please be informed that the location update of your Tile will depend on the speed of your network connection and the movements of your Tile.
How do I reset my Tile to a new phone?
Tiles are associated with your account, not a specific device.
Use your Tiles on your new device
- Download the Tile app on your new device.
- Tap Sign In.
- Enter your Tile account credentials. If you forgot your password, select Forgot Password to receive an email from us.
How do I reset my tile pro?
The fix. The fix appears simple for most: Press the locator activation button on your Tile Pro for 10 seconds. That should reset the Tile Pro, letting the locator beacon be seen again.
How do I factory reset my tile pro?
Tap “Settings.” Scroll down and tap “Tile Pro.” Tap “Reset to Factory Settings.” Enter your password and tap “Reset.
How often does Tile update location? Whenever a person running the Tile app passes within Bluetooth range of your Tile, their device will automatically and anonymously update your app with your Tile’s most recent location. You’ll then receive a notification of your Tile’s last known location so you can go back there to find it.
Why did my Tile stop working?
Make sure your phone and your app are updated to the latest version. These updates frequently resolve technical issues, because they improve general performance and reliability. Restart your device. Turn your Bluetooth back on and reopen the Tile app.
How often do Tiles update?
Whenever a person running the Tile app passes within Bluetooth range of your Tile, their device will automatically and anonymously update your app with your Tile’s most recent location. You’ll then receive a notification of your Tile’s last known location so you can go back there to find it.
How do I reconnect my Tile to my phone?
1. Tile cannot be activated
- First, you need to press the “Tile” button for 1 second.
- Press firmly and hold for the entire second, and then release.
- Download the Tile App and open it.
- Turn your phone’s Bluetooth on.
- Use the App to connect to the Tile and register it.
How do you activate a previously activated Tile?
Learn more about previously activated Tiles.
If the Tile won’t activate, do the following steps:
- Check if your mobile device is compatible with the latest version of the Tile app.
- Force close all apps from your recent apps page.
- Restart your mobile device.
- Relaunch the Tile app.
- Attempt to activate the Tile again.
How do I contact the person who found my Tile?
Notify When Found
- In the Tile app, select the Tile that you want to locate.
- Tap the Notify When Found button.
- Tap the Done button.
How far can Tile be tracked? How Far Can You Track the Tile? Since Tile uses Bluetooth, it’s limited by the range of Bluetooth. Tile states their tracking devices work at distances of up to 150 feet for the Tile Sticker, 200 feet for the Tile Slim and Tile Mate, and 400 feet for the Tile Pro.
How far away do Tile trackers work? With the Tile Sport and Style, the company has doubled the range of the devices from 100 feet to 200 feet – meaning you can locate your device more easily even when you’re not as close.
Can someone track me with a Tile? That’s because Tile devices don’t use GPS Location Services. Instead, they use Bluetooth to make a connection with the owner’s device. That means if someone slipped a Tile tracker onto your person, once you move out of standard Bluetooth range, they won’t be able to track you.
How do I refresh my Tile tracker?
Anytime your phone goes missing, just double press the button on any of your Tiles — even on silent. If anyone comes within Bluetooth range of your lost item, their phone will update its location on your Tile app.
Can I use a Tile I found?
New Tile trackers, like the 2022 Tile Pro, Tile Mate, and Tile Slim now feature QR codes printed right on the back. Anyone who finds a lost Tile tracker can then simply scan the QR code using their smartphone and get the provided contact details of the owner so they can safely return the item.
How do I install previously activated tiles?
You can give a Tile that you’ve already activated in your account to someone else.
- Ask the other person to download the Tile app to their compatible smartphone or tablet.
- In your Tile app, tap the Tile you wish to transfer.
- Scroll down to and select More Options.
- Under Actions, select Transfer Tile.
What happens when you mark a Tile as lost?
Tiles are only visible to the registered user, and they do not contain any personal identifiable information on them. If you mark something as lost, another user’s phone can find a Tile, but it relays the information to our servers anonymously. The user never even knows they did it.
Can you track Tile anywhere?
When you attach a Tile to your item, you’ll be able to find it anywhere as long as it’s within the Bluetooth tracking range. Even if you misplace your item somewhere out of range, the global Tile Network can help you search for lost and stolen belongings.
Can you pair a Tile with two phones?
Yes, just make sure both devices have the most up-to-date Tile app version. Both devices can ring the shared Tile as long as the device is within Bluetooth range of the Tile. You can ring a shared Tile one user at a time.
How accurate is a Tile tracker?
The system works, but is only accurate to between one and 10 meters (3.2 and 32 feet) due to how Bluetooth Low Energy (BLE) currently works. Read More: Tile gadget-finding system to be embedded in many more devices. Tile Tracker review.
Why does my Tile not ring? To make your Tile stop ringing, tap the blue Done button in the app. Or, you can press once firmly on the Tile button. If the Tile does not ring or you are unable to hear it ring, use the Tile Detector to find the Tile.
Can I use Tile to track my husband?
You cannot use a Tile Mate to track a person. The Tile Mate has a short range in comparison to how far a person could travel even if it is by foot. By the time a person reached 200 to 400 feet of distance, you would not be able to locate them as they’d be out of Tile’s bluetooth range.
How far away can a Tile be tracked? Since Tile uses Bluetooth, it’s limited by the range of Bluetooth. Tile states their tracking devices work at distances of up to 150 feet for the Tile Sticker, 200 feet for the Tile Slim and Tile Mate, and 400 feet for the Tile Pro.
Is Tile GPS or Bluetooth?
Like AirTag, Tile trackers don’t use GPS. Instead, they rely on a network of other Tile devices that communicate with each other over Bluetooth. So, the more Tile devices there are out there, the greater your chances that someone with a Tile passes by yours and alerts your phone of your lost item’s location.
How many phones can you connect to Tile? Remember, a Tile can only be connected to one device at a time. If you are within range of your Tile and your device is not connecting, it may be because it established a connection with your other device that was signed in to your Tile account first.
Does Tile show location history? View your Tile’s location history
In the Tile app, select the Tile for which you want to view the location history. Scroll down to and select Location History. A map and list of location updates from the last 30 days appears.
