How do I get in touch with PlayStation UK?

by Maria Feer
Is there a way to refund PlayStation Plus?

You will be asked to input an email address at which we can be contacted. Please use: help@uk.playstation.com..

How do I get a refund on PS4?

Here’s what you should do:

  1. Head to the PlayStation support page.
  2. Choose Request a refund and then Refund Chatbot.
  3. In the new window select New refund request.
  4. Answer seven questions, and you will be transferred to an actual support agent.
  5. The agent decides whether you can get a refund or not.

What is Sony’s email?

Product Support

Telephone support is available Monday through Friday 10:00 am to 6:00 pm EST, excluding holidays. Please call our Product Operation Support Center at 800-883-6817 or email our support team at ProSupport@sony.com.

Does Sony give refunds?

Sony’s refund policy, which it established in 2019, covers preorders, games, DLC, subscriptions, and movies and allows 14 days from the date of the purchase to request a return.

How do I email PS4 support?

Contacts

  1. UK Customer Support. Customer Support. Phone. 0207 365 2810.
  2. Sony UK & Ireland PR Team. PR Team. E-mail. sony@wcommunications.co.uk.
  3. Xperia UK & Ireland PR Team. PR Team. E-mail. sony@wcommunications.co.uk.
  4. PlayStation UK Press Office. Press Office. E-mail.
  5. PlayStation UK Customer Support. Customer Support. E-mail.

How long does it take to get a refund from PlayStation?

REFUND PROCESSING AND TIMING

Please allow at least 7 business days after your refund status changes from “Return Initiated” to “Return Accepted” for your refund to be credited to your original payment method.

How do I get a refund on PS4 2020?

How to request a refund on a PS4 or PS5 game

  1. Go to playstation.com/en-us/support/store/ps-store-refund-request/.
  2. Select Request Refund.

Can you cancel PlayStation Plus and get a refund?

Subscription Services

You can cancel your purchase of a subscription service and request a refund within 14 days from the initial transaction date, even after you start using the subscription. The refund may be reduced pro-rata to reflect the use you have had of the service.

Is PlayStation support open? The working hours for PlayStation support over the phone is from 8 am to 8 pm PST from Monday to Friday. Unfortunately, phone support is not available over the weekends.

Is PlayStation live chat open?

Chat is currently closed.

How do I cancel a PlayStation subscription?

  1. Go to Settings > Users and Accounts.
  2. Select Account > Payment and Subscriptions > Subscriptions > PlayStation Plus.
  3. Select Cancel Subscription.

How do I email ps4 support?

Contacts

  1. UK Customer Support. Customer Support. Phone. 0207 365 2810.
  2. Sony UK & Ireland PR Team. PR Team. E-mail. sony@wcommunications.co.uk.
  3. Xperia UK & Ireland PR Team. PR Team. E-mail. sony@wcommunications.co.uk.
  4. PlayStation UK Press Office. Press Office. E-mail.
  5. PlayStation UK Customer Support. Customer Support. E-mail.

Is PSN open Saturday?

Our full hours of operation will be: Monday-Friday, 8AM-8PM PST and Saturday-Sunday, 9AM-6PM PST.

How do I cancel my plan?

7 expert tips for how to cancel plans at the last minute in a way that doesn’t feel totally slimy

  1. Accept that the validity of any excuse is always subjective.
  2. Make a phone call.
  3. Apologize upfront.
  4. If you have no real excuse, omit a reason rather than lying.
  5. Offer to reschedule.

Does PlayStation Plus renew automatically? Don’t miss out on any of your PS Plus monthly games, discounts or online multiplayer access with the Automatic Renewal feature. When you join PS Plus, the Automatic Renewal feature is switched on by default, meaning you’ll automatically pay for a new membership period when your current one expires.

How do I contact PlayStation on the weekend? Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation’s customer support between the hours of 8 a.m. and 8 p.m. PST so you can speak directly to a representative. Explain the problem or issue that you’re having so they can assist you.

What time PlayStation opens? Weekdays: The customer service department is open 8:00 am – 8:00 pm.

What time does PlayStation open and close?

Store hours today Opening Hours Closing Hours
Monday 8:00 am 8:00 pm
Tuesday 8:00 am 8:00 pm
Wednesday 8:00 am 8:00 pm
Thursday 8:00 am 8:00 pm

What is a PSN number?

PSN = last 5 digits of child’s SSN. Next, each parent or guardian must register a personal login ID. This is a security measure to insure children’s privacy.

Where is PlayStation located?

We are PlayStation

Headquartered in San Mateo, California, SIE is a wholly-owned subsidiary of Sony Group Corporation and has global functions in California, London, and Tokyo.

What does PSN stand for?

Acronym. Definition. PSN. Playstation Network (gaming)

Is my PSN ID my email?

What is a sign-in ID email address? Each account has a unique sign-in ID, which corresponds to a valid email address used to sign in to PSN. Email is the primary mode of communication between PlayStation and players, and will be used to: verify your account.

What is my PSN account?

An online ID is a unique display name used to identify you on PSN. You can check your current online ID by visiting your profile on your console or PlayStation®App.

Can you email on PlayStation?

Email is the best way to receive an official response from PlayStation regarding a problem that you’re having if you need one for your records or for a lawsuit. Sending an email is also a good way to contact PlayStation if you haven’t been able to get in touch with them through other means.

How do I complain to Sony?

Phone number: 1800 103 7799.

How do you send a message on PS4? How to send a message on your PS4

  1. Using your PS4 controller, select “Messages.”
  2. On the Messages screen, select “Create Message.” To send a message, start by choosing “Create Message” on the Messages screen.
  3. Select the person to whom you want to send the message. Enter the message and then select “Send.”

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