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*For Fitbit Versa and Fitbit Ionic, press and hold the back and bottom buttons. Press and hold the back and bottom buttons until you see the Fitbit logo on the screen. Let go of the buttons. If you still have issues with your device, turn it off and turn it back on..
Is there a reset button on Fitbit Versa?
Reset Fitbit Versa or Versa Lite
Press and hold the left and bottom buttons until you see the Fitbit logo on the screen. This should take roughly 5 – 10 seconds. 2. When the Fitbit logo appears, let go of the buttons.
What do you do when your Fitbit Versa stops working?
Potential solutions:
- Make sure you install the Fitbit app on your phone.
- Try removing and re-adding your Fitbit device from your Fitbit account.
- If your smartphone is running Android 6.0 Marshmallow or later (it probably is), you may need to manually grant the Fitbit app permission to scan for Bluetooth devices.
How do I fix my Fitbit that won’t turn on?
Plug the Fitbit’s charger into an AC wall adapter and ensure the computer stays awake for several hours while the Fitbit charges. Restart the Fitbit. Like any piece of tech that misbehaves, restarting your Fitbit might clear up any glitches and get the device back up and running.
How many years will a Fitbit last?
On average, a Fitbit will last somewhere between one and two years if it is kept in excellent shape. But with normal use, they last about 16-18 months. The quality of the Fitbit’s hardware, water resistance, frequency of cleaning, battery health, reset frequency, and which Fitbit model you buy.
Can Fitbits be repaired?
Common issues with Fitbits can be resolved yourself with simple troubleshooting steps, but if your Fitbit breaks during normal usage within one year of purchase, it’s still covered by the manufacturer’s warranty and can be repaired or replaced.
Can Fitbit watches be repaired?
Fitbit will replace or fix your tracker’s regular wear-and-tear damage within one year of the date you purchased it. This means that physical damage that happens because of you — like accidentally running over your Fitbit with a snowblower — won’t be covered.
How do I fix my Versa black screen?
If your Versa has a black screen, try restarting it. In case, it wasn’t fully charged before you experienced this, try fully charging it. If after trying the troubleshooting mentioned, you’re still experiencing difficulties, contact our Support team, they’ll be happy to assist you.
Can you replace the battery in a Fitbit versa? Please note that the battery on your Versa 2 is not replaceable nor interchanged. We as Fitbit do not do it or suggest to do it as it could permanently damage your watch.
How do I do a soft reset on my Fitbit Versa?
Soft reset
On the Fitbit Versa and Fitbit Ionic, press the buttons on the back and bottom. The newer Versa models don’t have physical buttons, but touch buttons on the side of the watch case. Release the button when the Fitbit logo appears on the screen. Your smartwatch will now reboot.
How do I fix my Versa black screen?
Fitbit Versa
- Hold all the Fitbit buttons for 10-15 seconds to initiate a hardware reboot.
- Wait for the Fitbit logo to appear and then disappear.
- Wait for the Fitbit logo to appear again and for your Fitbit to display Fitbit.com/setup.
Why is the screen on my Fitbit not working?
If you see a black or blank screen on your Fitbit, the first thing to try is a restart or a forced restart (also called a long restart.) Restarting your Fitbit forces it to reboot–and often fixes problems like a black, blank, or non-responsive device.
Why is my Fitbit versa screen black?
If your Versa has a black screen, try restarting it. In case, it wasn’t fully charged before you experienced this, try fully charging it. If after trying the troubleshooting mentioned, you’re still experiencing difficulties, contact our Support team, they’ll be happy to assist you.
Can a Fitbit versa be repaired?
If you crack the screen of your Versa, the only way to have a Versa with a not-cracked screen in the future is to purchase a new one. It would be good to be able to have a Versa repaired.
Are Fitbits repairable? Common issues with Fitbits can be resolved yourself with simple troubleshooting steps, but if your Fitbit breaks during normal usage within one year of purchase, it’s still covered by the manufacturer’s warranty and can be repaired or replaced.
How long is fitbit versa warranty? Best answer: Like most Fitbit products, the Versa 2 comes with a standard one-year limited warranty that covers manufacturer defects but not incidental damage. Additional coverage can be purchased from Fitbit or third-party providers.
How long should my Fitbit versa last? The Fitbit Versa battery can last up to 4+ days. Because battery life is affected by use and other settings, actual results may vary. Consider these tips when you want to conserve battery life: Make sure you’re charging Versa fully each time.
Why has my Fitbit Versa stopped working?
It could be a depleted or bad battery, a faulty charger or charging cable, a software error, etc. The good news is that most of the time you can fix the problem yourself. It is only when there is a hardware issue, such as a screen that is faulty or broken, that you will need to contact Fitbit Support.
How do I reset a blank Fitbit?
Plug the device into the charging cable. While the device is plugged into the charging cable, hold the button down for 15 seconds. Remove your finger from button. Note: Device won’t have a smiley face icon and should be off with a black screen.
Why did my Fitbit versa screen go black?
Do Fitbit batteries wear out?
Battery life is the amount of time your Fitbit device runs after it’s charged to 100%. To maximize battery life, turn off or reduce your use of certain features. We’re aware of a battery drain issue affecting some Charge 5 devices in which the built-in GPS chip may remain active after ending a GPS-enabled exercise.
How do I get my Fitbit fixed?
If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. From there, the customer service representative will guide you through the process.
How long do Fitbits last before breaking?
Make your Fitbit last longer with these top 25 battery-saving tips. Fitbit’s trackers all have pretty decent battery lives, ranging from four to seven days between charges. The latest Charge 4 and (now discontinued Alta HR) could keep running for up to seven days. The Versa 2 isn’t far behind at 6 days.
Why did my Fitbit Versa go black?
If your Versa has a black screen, try restarting it. In case, it wasn’t fully charged before you experienced this, try fully charging it. If after trying the troubleshooting mentioned, you’re still experiencing difficulties, contact our Support team, they’ll be happy to assist you.
How do I reset my Fitbit when the screen is black? Long restart:
- Connect the device to the charging cable.
- While the device is plugged into the charging cable, press and hold the button down for 15 seconds.
- The device turns on and shows a battery icon.
- The device turns off.
- The device turns on and shows a progress bar and short vibrations occur.
Who do I contact if my Fitbit is not working?
Please contact Fitbit at (877) 623-4997 or visit fitbit.com/support for troubleshooting assistance. You can refer to the Fitbit Returns & Warranty Policy for more information at fitbit.com/returns.
Can you change the battery in a Fitbit versa? Please note that the battery on your Versa 2 is not replaceable nor interchanged. We as Fitbit do not do it or suggest to do it as it could permanently damage your watch.
