Contents
Do Not Disturb– If your echo dot is in DND (Do Not Disturb), it will not respond to any command. Also, it will show the blue ring of death. To fix this, just get your speaker out of the DND mode..
Why is my Echo Dot not connecting?
Restart the Alexa-enabled device. Power off or unplug the Echo or Alexa-enabled device, turn it back on, then connect to Wi-Fi again. Sometimes this kind of physical reboot of an Alexa-enabled device can fix the problem. Confirm that the Wi-Fi password is correct.
What happens when Alexa turns blue but doesn’t respond?
Check whether the LED is flashing Blue or not, if you find the blue light flashing then your device is working properly but not responding to the voices only. Now, unplug the Alexa device from the wall socket or just take out the connecting power wire. Wait for at least 30 seconds and then re-plug the device.
How do I factory reset my Echo?
How to factory reset Amazon Echo using the Alexa app
- Open the Alexa app on your iPhone or Android, then go to Devices.
- Tap Echo & Alexa, and then choose which Echo you want to wipe clean.
- Scroll down and tap Factory Reset and then confirm your choice.
How do I factory reset my Echo Dot 3rd generation?
Why does my Alexa dot have a red ring?
A solid red ring means that your microphone is disabled. You will also notice a red light on the microphone button at the top of your device if that is the issue. When the microphone is disabled, your Alexa device cannot hear you or complete your commands.
Why is my Echo not responding?
To fix issues with your Echo device not responding: Make sure you’re using the power adapter that was included with your device. Make sure you have an active internet connection. Check that your device isn’t muted.
What to do when Alexa turns red?
Red
- Solid red light shows when the microphone on/off button is pressed. That means the device microphone is disconnected and Alexa is not listening. Press it again to enable your microphone.
- On Echo devices with a camera, a red light bar means that your video will not be shared.
Why is my echo dot red and not responding? Usually, Alexa turning a solid red means that the microphone is turned off and it will not be responding to your voice. You can normally fix this by pressing the microphone button on the top to turn the mike back on.
Why is my Echo Dot stuck on a blue light?
Sometimes your Alexa Echo Dot turns blue itself that can be caused by background noise like TV, radio running, etc. But in case, it happens for a few minutes and goes back to normal then your Echo device might be running an update.
Why has Alexa stopped working?
If your Alexa device is not responding, this might be due to a poor internet connection. Check the cable connection of all your smart home devices. Other reasons include physical interference, wrong Wi-Fi password, or too much distance between the Echo device and the router.
How do I put Echo Dot in setup mode?
Press and hold the Action button for 20 seconds. Wait for the light ring to turn off and on again. Your device enters setup mode. For setup instructions, go to Set Up Your Echo Dot.
Why is my Echo Dot stuck on blue?
Sometimes your Alexa Echo Dot turns blue itself that can be caused by background noise like TV, radio running, etc. But in case, it happens for a few minutes and goes back to normal then your Echo device might be running an update.
Why is my Alexa just staying blue?
If the Blue light on Alexa doesn’t turn off and keeps spinning, it’s an indication that your Echo Dot is having problems. Some of these problems include low power supply, software complications, and wireless connectivity issues.
How do I factory reset my Echo Dot 4th generation?
Locate the volume down and microphone off button. Mute the Echo Dot. Press and hold down both the volume down and microphone off buttons for 20 seconds, or until the indicator light turns orange. Wait roughly 2 minutes while the Echo Dot resets.
How do I reset my Alexa 3rd generation?
How To Reset Amazon Echo (3rd Gen)
- Press and hold the Microphone Off and Volume Down button at the same time for around twenty seconds. The light will turn orange.
- Once the color has changed, the Echo will be fully reset to its original settings.
Why is my Echo Dot red and not responding?
Usually, Alexa turning a solid red means that the microphone is turned off and it will not be responding to your voice. You can normally fix this by pressing the microphone button on the top to turn the mike back on.
What does solid blue mean on Alexa?
If you speak the wake word or manually wake Alexa, the light ring will turn solid blue, and a small section of cyan will point in the direction of the person speaking. Solid blue with spinning cyan after you’ve spoken a command means Alexa is processing your request. This also happens when the speaker is powering on.
How do you reboot Alexa?
You can reset your Echo device using the Alexa app on your iOS or Android smartphone.
- Go to Devices.
- Tap the Echo & Alexa icon at the top.
- Choose the speaker you want to factory reset.
- Scroll down to Factory Reset and tap it.
- Confirm you want to reset.
What does solid red light on Alexa mean?
Solid red means the microphone has been turned off and Alexa is not actively listening for your commands. A pulsing yellow light is telling you that you have messages in your inbox. You can say, “Play my messages” or “Check my notifications” for more information.
What does red light mean on Echo Dot? Red light. The red light means you’ve muted the microphone. You can turn it off by tapping the mute button again. Note: When the device is muted and the red light is on, your Echo won’t respond to “Alexa.”
