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Support when you need it
Support is available 24/7 to help you keep your operation running smoothly. For help with common questions, visit our online FAQ. You can also contact Support at 833-275-3287 (833-ASK-EATS) or by emailing restaurants@uber.com..
Can’t delete Uber Eats account?
The only way to delete an Uber Eats account is to delete your entire Uber account, including the one you use for ride-hailing. If you are no longer using Uber Eats, you can delete the app from your phone, but your account will still be open, tagged to your primary Uber app.
How do I contact Uber without the app?
In any case, that’s not a problem: you don’t need to have the app in order to request a ride with us.
You can request an Uber ride online via m.uber.com, whether that’s on:
- An older phone with internet browsing capabilities.
- A tablet or laptop.
- A public desktop computer with internet access.
Can I delete my Uber Eats account and make a new one?
Can I delete my Uber account and make a new one with the same number? Yes, you can delete your Uber account and make a new one with the same number. However, if you have an outstanding balance on your account, you will need to pay that before you can close it.
Can you delete Uber account and start over?
Uber mandates a 30-day period of deactivation before an account can be fully erased, so if you change your mind after following these steps, you have a month to re-activate. After 30 days, however, your account will be erased for good with no way to get it back.
Can I have two Uber Eats accounts?
We recommend that users have only one Uber account for both rides and Uber Eats. If you are able to log into your account and need to update your information, follow the steps listed on the following link.
Can you make an Uber Eats account without a phone number?
Besides the initial registration, Uber might ask for your phone number if you have trouble logging in or if you turn on the two-step verification. The good news is that a phone number is not a must in such situations since the app offers alternative ways to confirm your identity.
Can you create multiple Uber Eats accounts?
Yes, you can have two Uber accounts with the same phone number. However, you will need to create a new account and sign in with a different email address. How can I delete my uber eats driver account? To delete your UberEATS driver account, please email eats-support@uber.com and request account deletion.
How do I change my Uber Eats password without email? How to change your Uber password
- Launch the Uber app on your iPhone or Android phone and tap the three lines at the top left.
- Tap the area displaying your profile on the top of the side menu (your name and profile image).
- Tap “Password” and then enter your current password into the bar reading “Verify Password.”
How do I talk to a live person at Uber?
To speak with an agent, go to Help in your Uber Driver app, then tap Call Support.
How do I change my email for Uber Eats?
You can update your name, email, phone number, and profile picture in your app:
- Tap “Account” at the bottom of the screen.
- Tap “View Account”, then tap “Edit account” by your name at the top.
- Tap the detail you want to change and enter the updated information.
How do I chat with uber eats?
Submit a question at help.uber.com/ubereats.
If you submit a question, our support team will get back to you within 48 hours. You’ll receive a notification on your phone from Uber (if you have notifications enabled) letting you know that you’ve received a response. We’ll also send you an email.
Can you call Uber by phone?
We’re just a phone call away
You can get help right in the app. To speak to an agent, go to Help in the Driver app, then navigate to the issue you’re experiencing to see the support options available.
Why can’t I change my email on Uber Eats?
You can edit your profile picture, name, phone number, or email in your app. Depending on your device, if you update your email, you’ll be sent a verification code to your new email. Enter the code in your app to verify the update.
How do I access my Uber Eats account? How Do I Recover My Ubereats Account?
- Open the Uber app or type in Uber.com on your web browser.
- Select the login option.
- On the login page, head over to Forgot Password (just below the login form).
- Enter your email address and click on Confirm.
- You will receive an email from Uber with a unique link.
- Click on the link.
Why is Uber charging me 9.99 a month? Uber One is a new membership that provides Rides as well as Eats discounts for $9.99 per month or $99.99 annually. Tap the link at the bottom of the page to learn more. You can cancel your membership within the app up to 48 hours prior to the next scheduled payment without being charged.
Does Uber have a live chat?
It’s now easier than ever to get in touch. To chat with their driver en route, a rider should go to the Uber feed and tap “contact” and then “chat.” When drivers receives a chat from the rider, it will be read aloud to them.
Where can I email Uber support?
You can also visit your local Greenlight Hub for assistance or submit a question at help.uber.com. If you contact Uber through help.uber.com, our support team will get back to you within 24 hours.
How do I chat in Uber Eats?
Tap the Uber Eats app icon on your smartphone.
This opens the app so you can contact customer service through their live chat function and make a call. If you’re unable to open the app, you’ll need to use the website or Tweet customer support instead.
How do I report a problem with Uber?
Step 1: Open the Uber app, tap the menu, tap “Your Trips”. Select the trip and then browse the help section for relevant help articles. Step 2: You can also get help with a trip at help.uber.com. Click “Trip issues and refunds,” and select the trip.
Can I email Uber support?
If you contact Uber through help.uber.com, our support team will get back to you within 24 hours. You’ll receive a notification on your phone (if you have notifications enabled) letting you know that you’ve received a response. We’ll also send you an email.
Why doesn’t Uber have a phone number?
Does Uber Have a Phone Number? In the United States, Uber does not operate a separate phone number for riders or Uber Eats customers. Uber handles all rider support issues directly in the app or at help.uber.com, so you can’t call them.
How do I email Uber?
Go to the menu (using the icon in the top-left corner) and then Help, and you’ll find an option to send a message. Select More and then “Can’t find the answer to your question?”. You can choose the category your query falls under and add your details to help make sure you get the best support.
Can you make another Uber Eats account? Is it illegal to make multiple Uber Eats accounts? It is not illegal to make multiple Uber Eats accounts. There are no regulations in place that explicitly prohibit this.
