How do I contact Sony customer support?

by Alexis M.

Phone: 877-398-7669, 24 hours a day, 7 days a week..

How do I recover my PS4 account without email?

If you do not have access or forgot the email associated with your PSN account, you can recover it by getting in touch with a live agent on the PlayStation Support Page. There used to be a form that users can fill out, but that has been removed.

How do I contact Sony by email?

  1. Sony Electronics + Rosemary Flynn. Head of Corporate Communications and CSR. Selpr@sony.com.
  2. Sony Music Entertainment + Amanda Collins. Executive Vice President, Corporate Communications. Amanda.collins@sonymusic.com.
  3. Sony DADC + Lisa Gephardt. Senior Director, Corporate Communications,SCA. Lisa_Gephardt@sonyusa.com.

How do I recover my old ps4 account?

How do I find out what email I used for PSN?

Go to Settings. Select Users and Accounts. Click on Account. Select Sign-In ID (Email Address).

Does PlayStation delete inactive accounts?

Yes, Sony deletes inactive PSN accounts after a certain amount of time. This is done in order to free up space on the servers and improve the overall gaming experience for active users. If you would like to keep your account active, be sure to log in at least once every six months.

How can I log into PSN without verification code?

If you cannot receive a 2SV verification code, and you do not have 2SV backup codes, you will need assistance recovering your account. Contact us with your online ID (username) and sign-in ID (email address).

How can I get verification code without phone?

How do I find my 8 digit backup code? Recommended Answer

  1. Go to your Google Account.
  2. On the let navigation panel, click Security.
  3. Under Signing in to Google, click 2-Step Verification.
  4. Under Backup codes, click Setup or Show codes. You can print or download your codes. Note that to see Backup codes, 2-Step Verification must be turned on.

What is the PlayStation email?

If you’re having a problem with your account or a billing issue, choose the option to send a direct message to the @AskPlayStation page. Explain the problem that you’re having in detail, as well as any steps you’ve already taken to try to resolve it.

How do I find the backup code for my ps4?

How to find your 2SV backup codes

  1. Go to Account Management on a connected device and select Security.
  2. Select Backup Codes. Store the backup codes in a safe place.

How do I email PS4 support?

Contacts

  1. UK Customer Support. Customer Support. Phone. 0207 365 2810.
  2. Sony UK & Ireland PR Team. PR Team. E-mail. sony@wcommunications.co.uk.
  3. Xperia UK & Ireland PR Team. PR Team. E-mail. sony@wcommunications.co.uk.
  4. PlayStation UK Press Office. Press Office. E-mail.
  5. PlayStation UK Customer Support. Customer Support. E-mail.

Can you merge two PlayStation accounts?

Yes, you can merge two PS4 accounts together. To do this, you will need to first sign into your account on the PlayStation Network. After that, you will need to select the “Account Management” option from the main menu. From there, you will need to select the “Merge Accounts” option.

How do I Unsuspend my ps4?

Every suspension on PlayStation Network is the result of a thorough investigation by PlayStation Safety staff. As a result, suspensions are final and cannot be appealed unless: You have been suspended for an account debt. This will be lifted once you have paid off the balance.

Is PSN busy right now? All services are up and running.

Can I transfer data from one PS4 account to another? If it is the first time you are using this system, you will be prompted with the Transfer Data from Another PS4 option right after signing in with your account. If it’s not the first time you are using the system go to Settings > System > Transfer Data from Another PS4 and follow the on-screen instructions.

Can you transfer games from one PlayStation account to another? As long as you keep your old account connected to the ps4 as the main account, you should be able to access your digital games on your new account – you cannot transfer games to different account however.

Is PlayStation live chat open?

Chat is currently closed.

What is a support ID for PlayStation?

Your Support ID matches your Invitation Code that you use to add friends. You can find your Support ID in the game settings by tapping the gear button next to the stars window.

How do I contact PSN about a refund?

How to request a PlayStation Store refund

  1. Sign in to your PlayStation account, or if you don’t have one, register for a new account.
  2. Launch the chatbox and wait for the bot to initiate a series of questions that help start the refund process.
  3. Select “Refund Request.”
  4. Choose “I’m Ready” to begin the refund process.

How do I email ps4 support?

Contacts

  1. UK Customer Support. Customer Support. Phone. 0207 365 2810.
  2. Sony UK & Ireland PR Team. PR Team. E-mail. sony@wcommunications.co.uk.
  3. Xperia UK & Ireland PR Team. PR Team. E-mail. sony@wcommunications.co.uk.
  4. PlayStation UK Press Office. Press Office. E-mail.
  5. PlayStation UK Customer Support. Customer Support. E-mail.

Does Sony have an email?

Product Support

Telephone support is available Monday through Friday 10:00 am to 6:00 pm EST, excluding holidays. Please call our Product Operation Support Center at 800-883-6817 or email our support team at ProSupport@sony.com.

How do I complain to Sony?

Phone number: 1800 103 7799.

Can you have two PlayStation accounts on the same email?

You must use a different email for each PSN account as you are unable to create multiple PlayStation Network IDs under one email using the same console.

How do I change my email on PS4 without password?

Can I transfer my PSN account to another email?

Go to Settings > Users and Accounts > Account. Select Sign-in ID (email address). Enter your new email address and click Save. You may need to re-enter your password.

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