How do I contact PlayStation support?

Support. Tel.: 1-800-345-7669..

Can you dispute PlayStation charges?

If you have bought something on PlayStation Store but have changed your mind about the purchase, you may be able to request a refund. To find out more, including how to make a refund request, please select the type of content you have purchased below.

How do I get a refund on PS4?

Here’s what you should do:

1. Head to the PlayStation support page.
2. Choose Request a refund and then Refund Chatbot.
3. In the new window select New refund request.
4. Answer seven questions, and you will be transferred to an actual support agent.
5. The agent decides whether you can get a refund or not.

How do I complain to PlayStation?

Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation’s customer support between the hours of 8 a.m. and 8 p.m. PST so you can speak directly to a representative. Explain the problem or issue that you’re having so they can assist you.

Does Sony give refunds?

Sony’s refund policy, which it established in 2019, covers preorders, games, DLC, subscriptions, and movies and allows 14 days from the date of the purchase to request a return.

What is Sony’s email?

Product Support

Telephone support is available Monday through Friday 10:00 am to 6:00 pm EST, excluding holidays. Please call our Product Operation Support Center at 800-883-6817 or email our support team at ProSupport@sony.com.

Is PlayStation support open?

The working hours for PlayStation support over the phone is from 8 am to 8 pm PST from Monday to Friday. Unfortunately, phone support is not available over the weekends.

What time PlayStation opens?

Weekdays: The customer service department is open 8:00 am – 8:00 pm.

What time does PlayStation open and close?

How do you cancel PlayStation now? On the mobile app:

1. Install the PlayStation app for Android or iOS. Log in to your account.
2. Navigate to the PlayStation Store tab by tapping the PlayStation Store icon. Tap the smiley face icon at the top-right corner of the screen.
3. Tap Subscription Management.
4. Next to PlayStation Now, tap Disable automatic renewal.

Why is PlayStation taking money from my account?

Have you been charged a recurring subscription fee? When you subscribe to a service, the Auto-Renew setting is switched on for that subscription. This function allows your linked payment method to be debited if your PlayStation wallet does not have sufficient funds for a subscription renewal.

How do I contact PlayStation support UK?

Careers at PlayStation

You will be asked to input an email address at which we can be contacted. Please use: help@uk.playstation.com.

How do I email PS4 support?

Contacts

1. UK Customer Support. Customer Support. Phone. 0207 365 2810.
2. Sony UK & Ireland PR Team. PR Team. E-mail. sony@wcommunications.co.uk.
3. Xperia UK & Ireland PR Team. PR Team. E-mail. sony@wcommunications.co.uk.
4. PlayStation UK Press Office. Press Office. E-mail.
5. PlayStation UK Customer Support. Customer Support. E-mail.

How do I get in touch with PlayStation UK?

You will be asked to input an email address at which we can be contacted. Please use: help@uk.playstation.com.

How do I email ps4 support?

Contacts

1. UK Customer Support. Customer Support. Phone. 0207 365 2810.
2. Sony UK & Ireland PR Team. PR Team. E-mail. sony@wcommunications.co.uk.
3. Xperia UK & Ireland PR Team. PR Team. E-mail. sony@wcommunications.co.uk.
4. PlayStation UK Press Office. Press Office. E-mail.
5. PlayStation UK Customer Support. Customer Support. E-mail.

Is PSN open Saturday? Our full hours of operation will be: Monday-Friday, 8AM-8PM PST and Saturday-Sunday, 9AM-6PM PST.

Where is PlayStation located? We are PlayStation

Headquartered in San Mateo, California, SIE is a wholly-owned subsidiary of Sony Group Corporation and has global functions in California, London, and Tokyo.

What email does PlayStation use? Indeed, Sony recommends searching for emails from sony@email.sonyentertainmentnetwork.com as this is the email that generates automatic emails when you buy something from the PlayStation Store. Inside the email will be the Online ID associated with your email address, confirming that it is linked with your account.

How do I stop PSN from charging my credit card?

1. Go to Settings > Users and Accounts.
2. Select Account > Payment and Subscriptions > Payment Methods.
3. Choose one of your payment methods, press the options button and select Remove.

Is PlayStation live chat open?

Chat is currently closed.

How do I send an email to Sony?

Product Support

Please call our Product Operation Support Center at 800-883-6817 or email our support team at ProSupport@sony.com.

How long does it take to get a refund from PlayStation?

REFUND PROCESSING AND TIMING

Please allow at least 7 business days after your refund status changes from “Return Initiated” to “Return Accepted” for your refund to be credited to your original payment method.

How do I get a refund on PS4 2020?

How to request a refund on a PS4 or PS5 game

1. Go to playstation.com/en-us/support/store/ps-store-refund-request/.
2. Select Request Refund.

Can you cancel PlayStation Plus and get a refund?

Subscription Services

You can cancel your purchase of a subscription service and request a refund within 14 days from the initial transaction date, even after you start using the subscription. The refund may be reduced pro-rata to reflect the use you have had of the service.

What is a PSN number?

PSN = last 5 digits of child’s SSN. Next, each parent or guardian must register a personal login ID. This is a security measure to insure children’s privacy.

How do I complain to PlayStation UK? Playstation complaints contacts

1. Visit Customer Help.
2. Call Head Office on 0207 365 2810.
3. Tweet Playstation Customer Services.
4. Tweet Playstation.
5. Watch Playstation.

How do you call PlayStation Australia?

1. 1300 13 SONY (7669)
2. 1300 365 911.
3. 1300 650 050.

How do you send a message on PS4? How to send a message on your PS4

1. Using your PS4 controller, select “Messages.”
2. On the Messages screen, select “Create Message.” To send a message, start by choosing “Create Message” on the Messages screen.
3. Select the person to whom you want to send the message. Enter the message and then select “Send.”

What is Sony support number?

Phone: 800-538-7550 , 9:00 a.m. – 7:00 p.m. ET, Monday – Friday.

Technical Support for Professional Products:

Are PSN refunds instant? Sony has updated its refund policy for PlayStation Network sales in the U.S., effective immediately. Going forward, users will be entitled to a full refund for their purchase within 14 days, so long as it hasn’t been downloaded yet.

Is direct PSN legit? Although most people do not know what PlayStation Direct is, it is a real website. PlayStation Direct is owned by Sony and sells a variety of PlayStation accessories often for quite good prices.