How do I contact a seller on eBay without an account?

About This Article

1. Go to https://www.ebay.com/ in a web browser or open the eBay app.
2. Find an item you want to buy.
3. Click or tap Contact seller or Contact.
4. Select Other and Contact Seller.
5. Type your question, comment, or concern to the seller.
6. Select Send Message. Did this article help you? Yes No.

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How do I contact a seller on eBay as a guest?

Here’s how:

1. Open the order confirmation email. The subject line starts with “Order Confirmed”.
2. Select View order details in the body of the email.
3. Select Contact Seller.
4. Select I haven’t received my item yet.
5. Choose No, I want to contact the seller.
6. Fill in the details and then hit Submit.

How do I find an eBay seller?

How to Search for a Seller on eBay

1. Click Advanced.
2. Click By Seller.
3. Click Only Show items from then enter the name of the seller ID. If you’ve used them before, click My Saved Sellers List to find them on your saved list.
4. Click Search and view the results to find your seller.

Can you cancel an eBay order as a guest?

Here’s how: Go to Purchase history – opens in new window or tab and find the order you want to cancel. Select the More actions dropdown menu and select Contact seller. Choose Request to cancel this order, then Contact the seller.

Why can’t I contact the seller on eBay?

The message means the seller is either not accepting messages at all, or they have blocked you from buying from them.

How do I contact eBay customer support?

Contacting Customer Service

1. Click Help & Contact at the top of most pages.
2. You may be asked to sign in.
3. Select the topic that best matches your issue from the menu.
4. We’ll show a quick way to resolve your issue yourself, or we’ll show you the best way to contact us and when we’re available.

How can I email eBay?

Here’s how to get to it: Go to eBay.com and click “help & contact” in the top-left. This will take you to the eBay Customer Service page. Scroll down to the bottom of the page and click the “Contact us” button under “Need more help?” (note: this used to be an “email us” button before eBay discontinued that feature).

Can you send email address on eBay?

We also don’t allow members to exchange email addresses, phone numbers or other contact information, web addresses, or links within eBay messaging systems (for example, Best Offer or My Messages) or in any email communication managed by eBay.

How do I avoid eBay fees? 7 Ways to Reduce Your eBay Seller Fees

1. Open an eBay Store and Pay an Annual Subscription.
2. Take Advantage of Zero Insertion Fees.
3. Become a Top-Rated Seller (TRS)
4. Reduce Your Optional Upgrades.
5. Request Credits Due for Final Value Fees.
6. Claim Non-Paying Bidder Insertion Credits.
7. Make Sure you Have a PayPal Merchant Account.

How do I find an eBay seller?

How to search for a seller on eBay

1. Click on the “Advanced Search” link to the right of the search bar on the eBay homepage.
2. Hit the “By Seller” link on the left side of the page.
3. Check the box that says “Only show items from” and then select the “Specific Sellers” bullet point.

How much do eBay sellers charge?

If your item sells, eBay keeps a portion of the sale. This final value fee for most categories is 12.9% of the sale price or lower, plus $0.30 per order.

Can you search within a seller on eBay?

“Visit seller’s store” is a new addition to the eBay app; you can still find the “Items for sale” link by opening the “About this seller” section, which should allow you to “search within” the seller’s items using the search bar.

How do you buy something on eBay?

There are two ways to buy on eBay. With Buy It Now, you pay a fixed price and buy the item immediately, or you can bid on an item and try to win it for a lower price in an auction. On some listings you can also make an offer of the price you’d like to pay. Enter your search term to display live search results.

Does eBay always take 10 %?

Short version: eBay takes a percentage of almost all sales, ranging from 1.5% to 15%. eBay’s final value fees are often the largest single cost for sellers. They’re taken as a percentage of the amount actually charged to the customer. That includes the item price, the shipping cost, and any sales tax.

Is selling in eBay worth it? If you only have a few items to sell, eBay is probably the better choice. It won’t cost anything to list your items, and the little bit of work involved in setting up a listing won’t matter much if you’re only creating a couple of them.

How do I find a particular item on eBay? The quickest way to search on eBay is by using our search bar at the top of most pages. Type in what you’re looking for, hit Search, and we’ll find the items that best match your search.

Do you need an eBay account to buy?

You can shop for most things on eBay without needing an eBay account, but you’ll miss out on the benefits of being a member. If your item hasn’t arrived, has turned up damaged or faulty, or if you just want to return it, let the seller know so they can help you out.

Can you get scammed on eBay?

The online auction site launched in 1995, and scammers have used it ever since. eBay involves a lot of trust on behalf of the buyer and the seller, but it’s relatively easy for that trust to be exploited. The company has put in some safeguards, but you can do a lot to protect yourself as an eBay user.

Can you use eBay without a PayPal account?

PayPal is the most common service used to purchase items on eBay, but luckily for those without PayPal accounts, eBay lets users pay through their “Guest Checkout” feature using normal credit and debit cards as well.

What is User ID eBay?

Your username or user ID is the unique name you chose when you created your eBay account. It’s the name other eBay members see when you’re buying or selling with them.

How do you know if eBay seller is legit?

Generally, look for sellers that have a higher number of feedback ratings. If you’re looking at a product and the seller has 300 feedback ratings and a positive feedback score of 98%, it indicates a very reputable seller.

Do I need an eBay account to buy something?

Buying Items

You can shop for most things on eBay without needing an eBay account, but you’ll miss out on the benefits of being a member. If you want to cancel an order, you’ll need to contact the seller and ask if they can cancel it for you. The seller can either accept or decline your cancellation request.

How do I cancel a PayPal payment as a guest?

Try watching this video on www.youtube.com, or enable JavaScript if it is disabled in your browser.

1. Log into your PayPal account and click on the tab “Activity” at the top of the screen.
2. Scroll down to locate the payment you want to cancel.
3. Click the word “Cancel.”
4. Click the “Cancel Payment” button to confirm.

What happens if an eBay seller doesn’t ship item? You have 30 days from the estimated delivery date to inform the seller that you didn’t receive your item. Once you’ve told them there’s a problem, the seller has 3 business days to provide a delivery update, offer a replacement, or give you a refund.