Contents
Go to the Services & subscriptions page for your account. Select Manage next to the subscription you want to cancel .
…
Xbox console cancellations and refunds
- Press the Xbox button on your controller.
- Navigate to Profile & system > Settings > Account > Subscriptions.
- Choose your subscription and follow the steps to cancel.
.
What happens if I cancel Xbox Live subscription?
If you cancel your Xbox Live Gold recurring payment or turn off automatic renewal, nothing changes immediately. You retain access to all Xbox Live Gold features until your remaining subscription time runs out.
Why can’t I cancel my Microsoft subscription?
If you don’t see Manage on your Services & subscriptions page, and can’t cancel or turn off recurring billing, try the following: Make sure you’re signed in with the same Microsoft account you used to purchase your subscription.
Can I remove my credit card from Xbox Live?
Remove a payment option
Note Payment options used to pay for a subscription can be edited, but they can’t be removed until you add a new payment option. Press the Xbox button to open the guide. Select Profile & system > Settings > Account > Payment & billing.
Why do I keep getting charged for Xbox Live?
All Xbox subscriptions purchased online or through the console are auto-renewing subscriptions, and you’ll continue to be charged unless you turn off recurring billing. You’re sharing your Microsoft account or don’t have your account password protected.
Why is Microsoft billing me?
To see why a charge from Microsoft is appearing on your statement: Sign in to your Order history. If you have more than one Microsoft account, sign in to each one to check your order history. Compare your order history to your statement to find any in-app purchases.
How do you make Xbox Live not renew automatically?
How to disable auto-renew for Xbox Live Gold
- Navigate to account.microsoft.com/services.
- Sign into your Microsoft account.
- Navigate to the Xbox Live Gold subsection of the page.
- Click Manage.
- Choose Turn off auto-renew.
- Select Confirm cancellation.
Can I cancel a subscription through my credit card?
The best way to stop recurring payments on a credit card, like utilities, subscription services or rent, is to contact the service provider directly. You may be able to do that online, by phone, in person or by mail, depending on the service.
How do I find my subscriptions? Find your purchases, reservations & subscriptions
- On your Android phone or tablet, open your device’s Settings app Google. Manage your Google Account.
- At the top, tap Payments & subscriptions.
- Tap Manage purchases, Manage subscriptions, or Manage reservations.
- To see more details, select an item.
Do you get a refund if you cancel your Xbox Live?
To request a refund, please access Request an Xbox subscription refund | Xbox Support. The refund department takes up to 72 hours to respond and the money takes three to 5 business days to go back to the account. I wish you a lovely day, and I hope this helps you out! All the best!
Why is Xbox charging me 9.99 a month?
Why is Xbox charging me 9.99 a month? You might be getting charged for an Xbox Live Gold subscription because the price is $9.99+ tax. I would suggest setting up a call back from Xbox Customer support, provide them with your debit card number that is getting charged and see if they can cancel the subscription for you.
How do you cancel a subscription?
How to cancel subscriptions on an Android
- Open the Google Play Store app and tap your profile icon in the top-right corner.
- In the Google menu that opens, tap Payments & subscriptions.
- Tap Subscriptions, then find and select the membership that you want to cancel.
- Once its settings page opens, tap Cancel subscription.
How do I remove my card details from my Microsoft account?
Select System > Settings > Account > Payment & billing .
Remove a Microsoft account payment method
- Sign in to the Payment options page with your Microsoft account.
- Find the payment method you want to remove, and then select Remove.
- Confirm that you want to remove your payment method, and then select Remove.
How do I check my subscriptions?
Manage Subscriptions on iOS or Android
Navigate to Settings > [your name] > Subscriptions (if you don’t have any, this will not appear) to view your services. Tap the service you want to cancel and select Cancel Subscription. On a Mac, you unsubscribe from Settings. Android users can do the same from Google Play.
Why can I remove a credit card from Xbox Live? Your payment option might be attached to an existing subscription. If so, you’ll need to change how you pay for that subscription before you can remove the payment option.
Why can’t I remove a credit card from my Microsoft account? The only restriction to removing a credit card from your Microsoft account is that the card must not be currently in use with an active subscription. If this is the case, you will need to transfer your subscription to a new credit card before you can remove the card in question.
How do I delete a payment method? Remove the payment method from your Android device settings
- On your Android device, open Settings .
- Tap Google Services & preferences Settings for Google apps. Google Pay.
- Tap the payment method you want to remove.
- Tap More. Remove payment method.
- Follow the on-screen instructions.
How do I stop Microsoft from charging my card?
On the Services & subscriptions page, locate your Microsoft 365 subscription and then select Manage. Do one of the following: If you see a Turn off recurring billing link, choose it to turn recurring billing off. If you see a Cancel link, choose it to cancel the subscription.
How do I cancel my Microsoft account?
Sign in to Services & subscriptions on the Microsoft account website. For each paid subscription, go to the subscription you want to cancel and select Payment & billing which appears under the name of the subscription you want to cancel. Select Cancel and follow the remaining instructions.
Why can’t I remove my bank card from Xbox?
Your payment option might be attached to an existing subscription. If so, you’ll need to change how you pay for that subscription before you can remove the payment option.
How do I remove my debit card from Xbox one?
- Sign in to your Xbox One console with your Microsoft account.
- Press the Xbox button on your controller to open the guide.
- Select System > Settings > Account > Payment & billing.
- On the Payment options screen, scroll right to the payment option you want to remove, and then select Remove.
How do I block purchases on Xbox one?
Press the Xbox button to open the guide. Then go to System > Settings > Account. Select Family settings > Manage family members .
How to block purchases on the Xbox One using the browser
- Sign in to your Microsoft account.
- Find your kid’s name and select Content Restrictions.
- Turn on Needs Adult Approval to Buy Things.
How do I block a payment on Xbox one?
How to block purchases on the Xbox One using the console
- Sign in to your Xbox.
- Press the Xbox button to open the guide.
- Select your kid’s account.
- Select Privacy & Online Safety > Xbox Live privacy >View details & customize > Buy & download.
- Select the Ask a Parent box.
How do I turn off automatic renewal on Xbox Live Ultimate?
Why do I have a Microsoft charge on my bank account? From what I have understood through Microsoft and my bank is that a pre-auth charge is what Microsoft does to ensure that you have the funds in your bank account before the purchase goes through. Once the purchase itself has cleared your bank account the pre-auth charge should return.
How do I cancel my Xbox Live subscription without a password?
Note If you don’t know your Microsoft account email address or password, use the Lost Account Solution or the Lost Password Solution. Find the Xbox subscription that you want to cancel, and then follow the instructions to cancel.
How do I cancel a Microsoft subscription and get a refund? You can request a refund of your subscription if it has been renewed within 30 days. You can try to get your refund at https://account.microsoft.com/services by signing in on your account with which you made the subscription.
What is Microsoft charging me for?
Sometimes, when you make multiple purchases at Microsoft Store over a few days, they’ll be billed as one charge. To check: Sign in to your Order history. If you have more than one Microsoft account, sign in to each one to check your order history.
