How do I access my Norton Account?

by Alexis M.
Does Norton have customer service?

Access your account

  1. Go to and click Sign In.
  2. Type in your username/email address and click Continue. …
  3. Type the password and then click Sign In. …
  4. If you see a screen that asks you to choose the account, click Continue next to the account to which you want to sign in.


How do you cancel Norton subscription?

Sign in to your Norton Account. On the My Account page, located either next to or below the subscription for which you want to cancel the renewal and the renewal charges, click Cancel Subscription Renewal. Confirm your cancellation.

Is my Norton account active?

Open your Norton product to see if the security status shows Secure or Protected. Also, check the subscription status to make sure that the subscription is up to date, and is not expiring soon. If you see Activate Now next to the subscription status, your product is not activated.

Do I have to renew my Norton subscription?

A valid subscription ensures your security is always up to date. You must activate or renew your subscription before the end of the trial or subscription period to continue using all Norton features and protect your computer.

How do I renew Norton without renewing?

Sign In to Norton. In the My Subscription tab, next to the Norton product for which you want to disable Automatic Renewal, move the slider to OFF. In the Automatic Renewal page, select a reason from the dropdown and click Continue.

Is McAfee better than Norton?

Norton is better for overall security, performance, and extra features. If you want the best protection in 2022, go with Norton. McAfee is more intuitive and has better customer support than Norton. If you want a secure, feature-rich, and beginner-friendly internet security suite, go with McAfee.

Does NortonLifeLock automatically renew?

Q:Are all NortonLifeLock customers eligible for Automatic Renewal? A:Automatic Renewal is currently offered with the purchase of subscription renewals and downloadable versions of eligible Norton products, when the purchase is made with credit card.

How do I change my Norton subscription?

Upgrade Norton

Sign in to your account when prompted. Select the plan that you want to upgrade to and click Upgrade now. In the Billing information page, review and if necessary, update your billing information, and click Next. Review your upgrade order and agree to the terms and conditions.

Which is better McAfee or Norton? Norton is better for overall security, performance, and extra features. If you want the best protection in 2022, go with Norton. McAfee is more intuitive and has better customer support than Norton. If you want a secure, feature-rich, and beginner-friendly internet security suite, go with McAfee.

Why can’t I access my Norton Account?

Reset your account password

Go to the Forgot Password page. Enter the email address that you used to make your purchase or to create your account. Click Continue. Norton sends you an email with reset password instructions if there is an account under that email address.

Why can’t I open my Norton 360?

To fix the problem, restart your computer and try opening your Norton device security product. If you are still unable to open, download and run the Norton Remove and Reinstall tool. If you experience this problem with Norton Secure VPN on Windows, read Fix problem opening Norton Secure VPN.

Does Norton still work after subscription expires?

All paid anti-virus programs, including Symantec’s Norton AntiVirus and their business editions, sell definition updates through subscription plans, and no longer update the definitions once the subscription expires.

How do I check my Norton automatic renewal?

You can enable automatic subscription renewal from your account. In your account, click your name at the top-right corner and click Manage my Subscriptions. Next to the active protection, click Activate Subscription Renewal.

How much does Norton 360 with LifeLock cost per year?

Renewal Price List: Effective June 2019

Current Available Products: Users, Devices, or Storage Sizes Annual Membership Price*
Norton™ 360 with LifeLock™ Advantage for Family with Kids 2 users + 5 kids 10 devices 250GB $599.99
Norton 360 with LifeLock Ultimate Plus 1 user Unlimited § devices $349.99

Why is there a Norton charge on my credit card? Learn more about the automatically renewing subscription charge in your credit card statement. An automatically renewing subscription ensures uninterrupted protection for your devices and data against viruses and other threats. It automatically extends your Norton product subscription for another year when it expires.

Why did I get charged for Norton? If your credit card shows a similar charge, then you were charged for the Norton Automatic Renewal. This charge extends your Norton product subscription to ensure that you are protected against viruses and other threats. Enrollment for this service is offered when you buy or renew Norton products.

How do I change my payment method on Norton? Sign in to your account. On the Billing Information tab, if you want to update an existing payment method, click and type in any information that you want to update, and click Save. To add your billing information, choose your country/region and the payment method, and then complete saving the billing information.

How do I contact Norton member services and support?

Manage My Account

What can we help you with? To cancel your contract and request a refund, you can call us at 0800 331 6004 or you can chat with us.

How much does Norton charge for auto renewal?

Subscription Renewal Price List: Effective August 2020

Norton Subscriptions Device(s) Count Annual Subscription 1
Norton Security Ultra Unlimited $119.99
Norton AntiVirus Plus 1 $59.99
Norton 360 Standard 1 $84.99
Norton 360 Deluxe 5 $104.99

How do I remove my credit card details from Norton?

On the My Subscriptions page, tap My Subscriptions. On the My Account page, tap Billing Information. Depending on your situation, do one of the following: To update an existing card, click the Edit icon next to your card and type in any information that you want to update.

Why does Norton not work with Windows 10?

Your Norton product will work on Windows 10 as long as you have the latest version installed. To make sure that you have the latest version of Norton product installed, visit the Norton Update Center.

Why has my Norton stopped working?

If you see any problems with installing Norton 360 app on your mobile device, make sure that your device has the latest version of Google Play Store app, and all the latest system updates installed.

Why did my Norton disappeared?

The Norton gadget has been discontinued and is no longer available. The Norton product icon is available on your Windows desktop when you install the current version of your Norton product. If you cannot find the Norton product icon on the desktop, uninstall and reinstall your Norton product.

Should I remove old Norton before installing new?

If you’re upgrading an existing Norton product to a later version, you don’t have to uninstall Norton before installing the new version. The installation process removes the existing version and install the new version in its place.

Do you have to buy Norton every year? A: Yes, the price is for one year of service. It is a really good price. They want you to buy it so that it auto-renews is a year.

Should you run Windows Defender and Norton at the same time?

Yes you can run them together but it is not necessary. If you have the paid version of Norton then just run that. To disable Defender go to Services and Windows Defender to Disable and stop the service.

Is Norton better than Windows Defender? Norton 360 is better than Windows Defender in every aspect — it has higher malware detection rates, better internet security protections, more additional features, and coverage for more platforms.

Is Norton free with Windows 10?

As a Norton customer, you are always entitled to download the latest version of your Norton product for free during your service period. Existing customers are also entitled to receive free support at

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