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Go to Customer Support. Select the order you want to cancel. If your order is eligible for self-service, you’ll see an option to Cancel Order..
How do I cancel a Groupon Order UK?
To cancel your purchase online follow the below steps:
- Step 1 – Log into your Groupon account. Go to the Groupon website and log into the account you bought the voucher with.
- Step 2 – Go to your account.
- Step 3 – Find your Groupon deal.
- Step 4 – Cancel your order.
How long does Groupon take to refund?
After the merchant has confirmed with Groupon that their items have been returned, you should receive a refund in about 2-3 weeks.
How do I change my Groupon order?
To do so:
- Head to My Groupons.
- Select Edit Order next to your purchase.
- Select the correct address under Shipping Address.
- Select Update Order.
Can you change a Groupon reservation?
You can edit or cancel your booking via My Groupons on our website or the mobile app. Just select Edit Reservation next to your deal, and then either select a different date and time or choose Cancel Reservation at the bottom of the screen.
How does Groupon pick a day?
Before you buy, you can select a date and time from the options above the “Buy Now” button on the deal page. If you’d rather purchase the deal and schedule an appointment later, you can do so from your My Groupons page at any time.
What is Groupon booking tool?
The Groupon Booking Tool is an online solution to easily and intuitively manage Groupon and non-Groupon reservations. It puts you in control of attracting new and returning customers and managing your schedule in a simple, straightforward manner.
How long does it take for Groupon to deliver?
The Groupon shipping time will depend on transportation availability and the distance that it must travel to arrive at its destination. For local deliveries in the United States, it will take from 5 to 10 days to arrive at your home if you pay the standard services from the couriers.
Can Groupon Bucks be refunded? Unless required by law, Groupon Bucks are non-transferrable and are not redeemable for cash. Groupon Bucks will expire one hundred and eighty (180) days after the issue date, unless otherwise specified at time of issuance or in these Terms of Use.
Did not receive my Groupon order?
If you haven’t received your order or a tracking update after the delivery window listed in the deal’s Fine Print has passed, please reach out directly to the merchant for further support.
How do I report something not received on Groupon?
Use Groupon’s Customer Support FAQs
Sign in to your account and go to the Groupon FAQ page. Once you are on the All FAQs page, tap on the Shipping and Tracking option. Proceed to the Late or Missing Groupon Goods Items choice.
Why is my Groupon order taking so long?
If it remains listed as “Processing” after this point, then one of two things is going on: either your payment didn’t process properly, or there is a delay with the manufacturer. If there is a problem with the card you used, Groupon will keep trying to process your payment for 24 hours and then cancel your order.
Where is my Groupon order?
Head to My Stuff. Select Contact Customer Support. Select your order. Choose View Order Details.
What can I do with expired Groupons?
What to Do With Your Expired Groupon Deals
- Ask the Merchant to Honor It Anyway.
- Escalate to Management if Warranted.
- Ask Groupon to Intervene With the Merchant.
- Trade It in for Groupon Bucks.
- Ask Groupon for a Refund.
- Resell It Online.
- Check the Extraordinary Event Policy.
- Eat the Promotional Value.
Has anyone had trouble with Groupon? Groupon has a consumer rating of 2.88 stars from 6,546 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Groupon most frequently mention customer service, credit card and fine print problems. Groupon ranks 5th among Daily Deals sites.
Is Groupon reliable? Groupon is definitely a legit company. It was founded in 2008, and since then, has grown to serve almost 50 million active users. Very few people have issues using these online coupons due to the fact that as soon as a fraudulent offer is revealed by one user, it would be removed instantly.
How long does it take for Groupon orders to ship? Most Groupon Goods items are delivered in 7–12 working days. Once your item ships, we’ll send you a confirmation email to let you know. Keep in mind: Some orders have different shipment windows; check the Fine Print for the estimated delivery.
How long do you have to cancel Groupon?
After thirty days of delivery, all items purchased through Groupon Goods are non-refundable and all sales are final.
How do I complain to Groupon?
Once you’re on the Groupon customer support page, click the message icon, which looks like an envelope. Type your message and include any pertinent details, like your name, the email address you use on Groupon, the issue you’re having, and order number (if applicable).
How do I get my money back from Groupon instead of bucks?
How to Initiate Your Return to Get Refunds on Groupon?
- Login to your account on the Groupon website.
- Click on My Groupons.
- Select View Details option next to your order.
- Click Return Package.
- Print your prepaid mailing label and attach it to your package.
- Ship the item back to Groupon.
Will Groupon refund expired Groupons?
Groupon states in their terms of service that they’ll honor any expired coupon that a merchant refuses to take. At the very least, you’ll get a refund.
What happens when you cancel an order on Groupon?
Groupon Getaways: Refunds are available until the “book-by” date. Groupon Goods: Can be returned for a refund within 30 days of the delivery date. Groupon Live: Cannot be refunded past the day of purchase, unless the event is canceled or rescheduled.
How do I change my city on Groupon?
Tap Settings and then choose whether to let the Groupon app access your location while you’re using it, at all times, or not at all. Groupon displays the last few addresses you’ve entered on the Search page under “Recent Places.” Simply tap on one of the addresses to make it your current one.
Is Groupon location specific?
Valid only at purchased location/s—When a Groupon is valid only for one or more specific locations, these will always be listed on the Groupon and displayed on the map at the bottom of the deal page.
How do I redeem my Groupon voucher? How to Use Promo Codes. You’ll enter your promo code after you press the “buy” button. Click on “Promo or Gift Code” under “Order Summary,” type in the promo, and press “apply.”
