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Any product purchased from Fitbit can be returned for a refund for any reason within 45 days of shipment. Your Fitbit product also comes with a manufacturer’s warranty..
Can you return an opened Fitbit?
If you are unsatisfied with your purchase from Fitbit.com for any reason, you have 45 days from the date of purchase to request a full refund. You may return any Product (as defined below) purchased on Fitbit.com in accordance with the terms below, excluding subscription purchases such as Fitstar and Fitbit Premium.
Is it better to buy Fitbit from Fitbit or Amazon?
Buy Directly from Fitbit
Some people are more comfortable ordering directly from the source, and while you might not get as many deals as you would on Amazon, the peace of mind that it’s coming straight from Fitbit might be worth all the discounts in the world.
Is there a recall on Fitbit?
Fitbit is recalling about 1.7 million Ionic smartwatches worldwide because the lithium-ion battery in the device can overheat, posing a burn hazard to consumers. The Consumer Product Safety Commission reports that 115 devices have malfunctioned in the U.S. with 59 more failures internationally.
Does Amazon own Fitbit?
In January 2021, Fitbit was acquired by Google and absorbed into its hardware division.
How long should a Fitbit last?
On average, a Fitbit will last somewhere between one and two years if it is kept in excellent shape. But with normal use, they last about 16-18 months. The quality of the Fitbit’s hardware, water resistance, frequency of cleaning, battery health, reset frequency, and which Fitbit model you buy.
How do I get my Fitbit fixed?
If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. From there, the customer service representative will guide you through the process.
How do I replace my Fitbit?
Launch the Fitbit app from your Home screen or the app drawer. Tap Devices.
It’s the plus sign.
- Tap Replace (device name).
- Tap Replace Your Old (device name) at the bottom of the screen.
- Tap Next at the bottom of the screen.
How do I recall a return on my Fitbit?
Is Fitbit return free?
If you return Product to Fitbit (a) without a return authorization from Fitbit or (b) without all parts and accessories originally included with your purchase, Fitbit retains the right to either refuse acceptance of such return or charge you a restocking fee of 15% of the original price of the Product(s) or the retail …
How do you know if you have a fake Fitbit?
Here are some other things to look for:
- When you hold the tracker under a light and look at the screen in different directions, you will see “fitbit” all lowercase letters in Fitbit’s script.
- Check the box for misspellings and bad grammar.
- You call it Burgundy, but the US site calls this color Rosewood.
How long is Fitbit warranty in UK?
Before you contact Fitbit for warranty service
Make sure you verify your Fitbit warranty coverage (1 year for US customers and 2 years fo EU from the date of purchase or 90 days for refurbished devices.)
Which Fitbit models are being recalled?
The recall only includes Fitbit Ionic smartwatch models, according to the CPSC, because of a lithium-ion battery that can overheat, posing a burn hazard to users. The recall affects one million devices sold in the U.S. between September 2017 and December 2021, as well as 693,000 devices sold internationally.
Is fitbit versa 3 being recalled?
Fitbit, the fitness tracker manufacturer known for its wearable devices such as the Versa 3 and Charge 5, has announced the recall of its Ionic smartwatch, which was released back in 2017.
Why are Fitbits being recalled? At least 115 people complained about the lithium-ion battery inside the Fitbit Ionic Smartwatch overheating. International complaints totaled 59 and 40 of those customers reported burn injuries.
How do I return Fitbit recall?
How long does it take to get Fitbit refund? You will get a USD $299 refund
You need to register and, once your account is verified, will receive payment via your choice of Mastercard Debit Card or Paypal. One further wrinkle is that non-US customers are at the mercy of local exchange rates. The refund will take three to six weeks to arrive.
Does Fitbit replace broken Fitbits?
Any replacement Product will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer, or for any additional period of time that may be required by applicable law. To obtain warranty service, you must have a return authorization.
How much is the Fitbit refund?
What is my refund for Fitbit Ionic? We’re offering a refund of $299 USD to Fitbit Ionic customers. For further information on how to receive a refund, visit our refund registration page.
Which Fitbit watches have been recalled?
The recall only involves the Fitbit Ionic smartwatch, which the company introduced in 2017 and stopped producing in 2020, according to Fitbit; one million of the devices were sold for $200 to $330 in retail stores across the country, including Best Buy, Kohl’s, and Target.
Is Fitbit owned by Apple?
Fitbit is now owned by Google, and the two companies recently announced that they’re currently working on a premium Fitbit powered by Google’s smartwatch operating system, Wear OS. We don’t know much about it yet, but this is likely to be much more of a direct competitor to Apple.
Is Fitbit an Apple product?
Fitbit products are swim proof and designed to sync with both Apple and Android devices. Some devices have Wi-Fi and GPS capabilities.
Is there a recall on Fitbit Charge 3?
The fitness tracker company is recalling 1.7 smartwatches containing a lithium-ion battery that can overheat and cause burns. In this Aug. 16, 2018, photo, the Fitbit Charge 3 fitness trackers are displayed in New York. The company is recalling 1.7 million smartwatches due to burn hazards.
What is the best alternative to Fitbit?
These extras are nice, but you primarily wear a Fitbit alternative to keep track of your health.
- Garmin Vivosmart 4. BEST OVERALL.
- Amazon Halo View. BEST NEW FITNESS TRACKER.
- ENGERWALL Fitness Tracker.
- Apple Watch Series 7.
- Spade & Co.
- Whoop Strap.
- 5 Must-See NFL Games That Are Driving the Sports-TV Upfront.
How do I charge my fake Fitbit?
How do I return my Fitbit for recall?
How to request your refund for the Fitbit Ionic
- Go to the Fitbit Ionic recall site.
- Select your Country and State/Territory.
- Click or tap on Register.
- Complete the survey with your name, address and Fitbit account information.
What Fitbits are being recalled 2022? MORE than 1.7 million Fitbit Ionic Smartwatch were recalled on March 2, 2022.
Model number (FB503) is on the back of the device near where the band attaches:
- Ionic FB503CPBU slate blue/burnt orange.
- Ionic FB503GYBKI charcoal/smoke gray.
- Ionic FB503WTGY blue gray/silver gray.
- Ionic FB503WTNV Adidas ink blue/silver gray.
Why are Fitbits being recalled?
Fitbit has announced a voluntary recall of its Ionic Smartwatch amid more than 170 reports that the battery has overheated, causing more than 100 reports of burn injuries. Fitbit, a U.S. fitness technology company, announced the recall in conjunction with the U.S. Consumer Product Safety Commission (CPSC) on Wednesday.
