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In regards to the issue you experienced, this usually happens when you performed a factory reset without before unpairing the Fitbit. Usually you should unpair your Versa 2, forget Bluetooth and perform the factory reset..
How do I restart my Fitbit versa 2 after factory reset?
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- Press and hold all 3 buttons until Fitbit logo flashes (this may take up to 3 minutes)
- After Fitbit logo disappears, release the bottom right button.
- Wait until you feel strong vibration and release the other buttons.
What do you do when your Versa 2 says data not cleared sync and try again?
Please try to follow the steps listed in this help article:
- Go into your phone’s Bluetooth settings.
- Look for your Versa and other Fitbit devices that could be showing in there as paired devices.
- Remove them from that list.
- Restart your phone.
- Run the set up process once again.
How do I get my Fitbit to work after factory reset?
I’d also like to recommend that you try to follow these steps:
- Go into your phone’s Bluetooth settings and look for all Fitbit devices that show as paired.
- Remove all of the Fitbit devices that show up.
- Restart your phone.
- Run the Set Up process once again as if you were using a brand new Fitbit.
How do I reset a frozen Fitbit?
Make sure the button on your tracker is aligned with the button opening on the charging cable. You’ll know the connection is secure when the tracker vibrates and you see a battery icon on your tracker’s display. Press and hold the button to restart your tracker: Press and hold the button on your tracker for 8 seconds.
What do I do if my Fitbit versa 2 won’t turn on?
Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds. Let go of the buttons.
Why won’t my Fitbit versa turn on?
It could be a depleted or bad battery, a faulty charger or charging cable, a software error, etc. The good news is that most of the time you can fix the problem yourself. It is only when there is a hardware issue, such as a screen that is faulty or broken, that you will need to contact Fitbit Support.
What happens if I reboot my Fitbit?
Restarting your Fitbit turns it off and on without deleting any activity data.
Why has my Fitbit stopped working? If it’s still not working, try restarting your mobile device. If you’re trying to sync your Fitbit with your mobile device, try removing the Bluetooth connection from your mobile device. To do this, navigate to Bluetooth in your mobile device’s settings menu, find your Fitbit device, then choose Forget.
What happens if I factory reset my Fitbit versa?
A factory reset deletes all previously stored data, as well as any data that hasn’t yet been synced to your Fitbit account. It also resets settings for notifications, goals, alarms, and so on. A restart, which can also resolve minor problems, simply reboots the device without the risk of data loss.
How do I reboot a Fitbit versa 2?
How do you restart a Fitbit?
Restart Sense
If you can’t sync Sense or you have trouble with tracking your stats or receiving notifications, restart your watch from your wrist: To restart your watch, press and hold the button for 10 seconds until you see the Fitbit logo on the screen, and then release the button.
How do I reset my versa Fitbit without a phone?
Hold the back button for about 8 seconds. When the Fitbit logo disappears: Release the button briefly (for less than 2 seconds). Hold the button again until you feel a second, longer vibration, which indicates you initiated the factory reset.
What are the back and bottom buttons on fitbit versa?
The basics
There are three buttons on the Versa. The left button acts as a Back button when viewing an app. A long-press of the left button also opens the quick settings screen where you’ll find music controls, Fitbit Pay on the special edition Versa and quick toggles for auto-wake and notifications.
How do you fix a locked versa Fitbit? According to the instructions you just need to do the following:
- From the Fitbit app dashboard, tap or click the Account icon ( ) > your device image.
- Tap or click Device Lock.
- Find the option to reset your PIN code.
Can you use Fitbit versa without a phone? If you don’t have a smartphone, you can set up and sync Versa using a Bluetooth- enabled Windows 10 PC and the Fitbit app.
How do I delete all data from my Fitbit?
To erase your data from your device:
- On your Fitbit device, open the Settings app. Clear User Data.
- When prompted, press the screen for 3 seconds and release. When your tracker vibrates and the clock screen appears, your data is erased.
Does resetting Fitbit erase data?
Factory Resetting Fitbit
A full factory reset will completely clear your Fitbit’s stored data — so you should only factory reset your device if you want to wipe everything and start fresh. The Fitbit Charge and Charge HR are the only Fitbits with a built-in factory reset feature.
How do I delete a Fitbit account and start over?
Delete your Fitbit account in the Fitbit app to delete your Fitbit data associated with your account.
How do I delete my Fitbit account?
- Tap the Today tab. , and tap your profile picture.
- Scroll down and tap Manage Data.
- Tap Delete account and follow the on-screen instructions.
Why has my Fitbit versa stopped working?
It could be a depleted or bad battery, a faulty charger or charging cable, a software error, etc. The good news is that most of the time you can fix the problem yourself. It is only when there is a hardware issue, such as a screen that is faulty or broken, that you will need to contact Fitbit Support.
How do I fix an unresponsive Fitbit?
Why is my Fitbit stuck on the Fitbit logo?
In many cases, your Fitbit did not complete its boot-up processes, which may be the reason you only see the Fitbit logo on your screen. For most Fitbit watches, press and hold the side button or buttons for at least 10 seconds until the screen goes black and the Fitbit logo reappears.
What do I do when my Fitbit versa 2 freezes?
To do so on your device, follow the steps below:
- Hold the back button for about 8 seconds.
- When the Fitbit logo disappears: Release the button briefly (for less than 2 seconds). Hold the button again until they feel a second, longer vibration, which indicates they initiated the factory reset.
How do I restart my Fitbit watch? To restart your watch, press and hold the button for 10 seconds until you see the Fitbit logo on the screen, and then release the button. Restarting your watch doesn’t delete any data.
