Why am I not getting a verification code from Ubisoft?

by Maria Feer
Why am I not getting a verification code from Ubisoft?

Recovery Codes Are Lost

If you no longer have access to the recovery codes you were provided upon setting up the 2-Step Verification feature, the feature will need to be deactivated and re-established so new codes can be generated and provided to you..

How do I contact Ubisoft?

Ubisoft support contact number

You can contact Ubisoft via their toll-free customer phone number at 919-460-9778. Through this line, you can address issues like missing items, account recovery, charge disputes, game and server problems, appealing a ban, giving feedback, and more.

How do I link my Ubisoft account to my phone number?

Go to the Security tab of the Account Management page. Scroll down to the 2-Step verification section. Select Add next to the Recovery phone number panel. Enter your phone number and choose Add.

How long does Ubisoft suspend your account?

In certain occasions, not only for cheating, you may receive a temporary ban preventing you to access online features of the game for a period up to 15 days. If another offense is identified, the ban may become permanent.

How do I write a complaint to Ubisoft?

Open a support case or select an existing case from the Your open cases section of Ubisoft Help. Select the + Add files button. Choose the files you want to submit. Select Submit My Case or Submit Attachments.

How long does it take for Ubisoft support to respond?

It normally takes 48 hours for a response, but this can be longer during busy periods.

How do you open a Ubisoft case?

Ubisoft Support

Please sign in to your Ubisoft account to contact support or open a support case.

What company owns Ubisoft?

Its video game franchises include Assassin’s Creed, Far Cry, For Honor, Just Dance, Prince of Persia, Rabbids, Rayman, Tom Clancy’s, and Watch Dogs.

Ubisoft.

Logo since May 2017
Administrative headquarters in Montreuil
Owner Guillemot family (18.5%)
Number of employees 20,324 (2021)

What is Ubisoft email address? AccountSupport@ubi.com is our account support mailing email.

Where is my Ubisoft activation code?

On the left hand side under Play or Download, choose Show key. You will now be shown the key to activate the main game. If you select Copy you can paste the key in when prompted.

Has Ubisoft been hacked?

French video game company Ubisoft on Friday confirmed it was a victim of a “cyber security incident,” causing temporary disruptions to its games, systems, and services.

Why does Ubisoft need activation key?

If you get the error message that the key is already in use, you may have already activated the game on a different Ubisoft account. Please make sure you are logged into the same account that you activated the game on previously. If you need help with identifying the account feel free to contact us!

Is Uplay the same as Ubisoft connect?

We wanted to unify the experience of all our players and across all common gaming platforms. Therefore, Uplay is now Ubisoft Connect PC and part of the cross-platform Ubisoft Connect. All accustomed features and more can be accessed through it, including a brand new in-game overlay for selected games.

Did Ubisoft get hacked 2020?

Has Ubisoft been hacked? In October 2020, the Egregor ransomware gang said it breached the Ubisoft network and stole data, leaking about 20 MBs on its leak site. Ubisoft never commented on the breach. The company was also attacked in 2013.

Can someone hack your Ubisoft account? Ubisoft has sent out emails to anyone that has a U-Play account that one of the company’s websites has been hacked. Because of this, the hackers have. Ubisoft has sent out emails to U-Play account holders to inform that one of the company’s websites has been hacked.

How do I activate my Ubisoft connect key? To activate the key for your game or content on Ubisoft Connect PC: • Open Ubisoft Connect PC and log in. You may need to create an account if you have not logged in before. Select the lines icon in the top left of the window. Choose Activate a key.

How do I log into Ubisoft connect? Linking to Your Ubisoft Account

  1. Click on the Search tab on your Xbox One Dashboard or go to the Store and enter the Apps section.
  2. Enter Ubisoft Connect in the Search tab and select the Ubisoft Connect app on your television screen.
  3. Select Get it for free to download and install the Ubisoft Connect app.

What app does Ubisoft use for 2-step verification?

To use the Google Authenticator App from your mobile device, you are required to provide a valid mobile number and add this to your Ubisoft account.

How do I fix Ubisoft service is currently unavailable?

To try and resolve the issue: Ensure you are using the most recent version of Ubisoft Connect PC.

Disable the proxy server in Windows:

  1. Open the Windows Start menu and choose Settings.
  2. Select Network & Internet and choose Proxy from the side menu.
  3. Locate Use a proxy server and toggle it Off.

How long is my Ubisoft account suspended?

In certain occasions, not only for cheating, you may receive a temporary ban preventing you to access online features of the game for a period up to 15 days. If another offense is identified, the ban may become permanent.

Did Ubisoft get hacked?

French video game company Ubisoft on Friday confirmed it was a victim of a “cyber security incident,” causing temporary disruptions to its games, systems, and services.

What is Ubisoft support email?

AccountSupport@ubi.com is our account support mailing email.

How do I Unsuspend my Ubisoft account?

This notification means that your account is due to be closed. When you request account closure, we will send an email containing a Cancel Account Closure link to the address associated with your account, in case you change your mind. Clicking the link will restore your account and allow you to log back in!

Why is my Ubisoft account blocked?

Your Ubisoft Connect account may be suspended for a number of reasons, the most common of which are: Refusing to provide Ubisoft with proof of your identity. Breaching the company’s Terms of Use. Being inactive for more than six months.

How do I unblock Ubisoft? Select their username from the Blocked list. Choose Unblock Player from the menu on the right.

How do I use Ubisoft connect key?

Select the lines icon in the top left of the window. Choose Activate a key. Enter your key in the Activation Code field. Select Activate.

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