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When you want to get your balance without making a Green Dot online account, you can dial 866-795-7597 to access the automated system. You’ll press “2” to proceed and need to enter either your Social Security number or card number to look up your account..
How do I contact Green Dot Bank?
Contact Green Dot Bank by calling (866) 795-7597 or the number on the back of your Card, by mail at P.O. Box 5100, Pasadena, California 91117, or visit greendot.com. For general information about prepaid accounts, visit cpfb.gov/prepaid.
Why does Green Dot ask for Social Security number?
That’s why Shahinian’s Social Security number was required to activate the card. Green Dot said for Shahinian, this was a case of the person who purchased the card as a gift not fully understanding the product. That’s a fair assessment. The gift-giver probably had thought the card was a traditional gift card.
How do I reset my Green Dot account?
Click here to reset your password on GreenDot.com. Or click on Forgot login info on the Green Dot app login screen. You’ll need your Social Security Number, 16-digit card number, and security code (CVV) to reset your password.
Why did I get a Green Dot card in the mail 2020?
A Green Dot Card is a re-loadable debit card. Police warn these unsolicited cards are “very real.” According to police, someone had to supply your name, address and Social Security Number in order to obtain this “permanent” card, and thereby committed an identity theft.
How do I talk to a live person at account now?
Customer Service:
- 877.762.2308. US Mail:
- Customer Service: AccountNow Customer Service. P.O. Box 5100. Pasadena, CA 91117-0100.
- Inquiries: Account Now Inquiries. P.O. Box 5100. Pasadena, CA 91117-0100.
- Disputes: AccountNow Disputes. P.O. Box 5100. Pasadena, CA 91117-0100. Employment Opportunities: Jobs@accountnowinc.com.
How long does Green Dot hold a pending transaction?
Funds are held until the merchant collects money and the transaction becomes “posted.” Transactions at certain merchants, including car rental companies and hotels, may allow the transaction to remain pending for up to 90 days to ensure there are sufficient funds available to cover the final transaction amount.
How do I reopen a closed Green Dot account?
Still need help? Contact Customer Support (866) 795-7597 or select Get Help at the bottom of GreenDot.com. Once you close your account, you can view your account statements and transaction history at GreenDot.com, but you will no longer be able to access your account using the Green Dot app.
Can you get scammed on Green Dot? Green Dot MoneyPak scams have been around for years. Fraudsters pretend to be utility companies, government agencies, or others and ask for payment in the form of a MoneyPak.
How do you chat with Green Dot?
How can I get account assistance?
- Visit GreenDot.com and select Get Help at the bottom of the page.
- Select correct topic from the chat window. Chat is available 5am-9pm PST, 7 days a week. If you have an account, first log in and then start your chat.
- If chat is unavailable, visit GreenDot.com/contact-us.
Is Green Dot a legitimate bank?
Green Dot MoneyPak cards themselves are legitimate products when used for the right purposes. Once purchased at a participating retailer with cash, consumers can use MoneyPaks to reload other prepaid cards, add money to a PayPal account without using a bank account, or make same-day payments to major companies.
How do I unblock my Green Dot card online?
You can follow the below-given steps for this.
- First, download the green dot smartphone application.
- After that, one needs to login using the user id and password.
- Once logged in, go through the settings.
- After that, select the manage card option.
- You will now find the option to unblock a prepaid card.
- That’s it.
Why was my Green Dot account closed?
What if Green Dot Closes My Account? Green Dot may close your account automatically if your balance is zero or lower. If they terminate your account with or without any reason, and you still have money on it, the company will send you a check for your account balance.
How do I dispute a Green Dot charge?
You can dispute a Green Dot transaction either by calling them at (866) 795-7597, or writing to the customer care department at P.O. Box 5100, Pasadena, California 91117 as soon as possible. You can download a transaction dispute form at Green Dot’s website.
How do I cancel my Green Dot unlimited account? Log into your account using the Green Dot app and select Settings, Manage Card, Close your Account. Or log into your account at GreenDot.com and select Security, Close your Account to see your options.
Why did Green Dot blocked my account? As such, Green Dot regularly monitors all its accounts for unusual activity that indicates potential tax fraud. When such an indicator is triggered, the account is blocked until a Green Dot fraud specialist makes contact with the account holder to verify the legitimacy of the deposit.
How can I unblock my card? You can usually:
- Unblock your bank card at an ATM.
- Call your bank. They may offer PIN unblock services over the phone. They may offer PIN unblock services over the phone.
Does Green Dot have customer service?
Call us. 5am-9pm PST, 7 days a week.
Can I use Green Dot without SSN?
You cannot register a temporary Green Dot card without providing your SSN. With a temporary card, you can only spend the funds available on it. It cannot be reloaded and has no PIN or ATM access. If you don’t provide your SSN, you won’t receive a personalized card.
Can you give a Green Dot card as a gift?
A: No, not all gift cards and prepaid cards are the same. Your boyfriend unfortunately bought one that isn’t really meant to be used as a gift card. Green Dot cards are generally intended for people who would use them like a debit card connected to a checking account, either a primary or secondary one.
Can I get a prepaid card without a Social Security number?
Today, only a few prepaid card issuers don’t require a SSN for activation, requiring instead an alternate form of identification — such as an Individual Taxpayer Identification Number, or ITIN, or other foreign ID number. For the most part, though, you will have to prove your identity in some way to get a card.
How do I transfer money from my Green Dot card to my bank account?
To link to another bank account, you must:
- Log in to your Green Dot account using the app and tap Deposit.
- Or log in to GreenDot.com and select Add Funds.
- Select Bank Transfer from the menu.
- Select the bank you want to link.
- Enter the credentials you use to log in to that bank account.
How do I change my Green Dot phone number?
How do I change my personal information on Green Dot?
- Log into your account on Green Dot’s website.
- Click “Profile” in the top menu bar.
- Select “Edit Personal Information.”
- Change your name, address, phone number, email address or password as needed and click “Save Changes”.
Why did I get a Metabank card in the mail?
The white envelope has a red notice printed on it, claiming this mailing wasn’t a bill or an advertisement. Instead, it was “important information about your Economic Impact Payment.” The card was connected to the federal government’s stimulus payments.
Why did I get a prepaid card in the mail? First, it’s not a credit card. It is a prepaid debit card for a rebate that you apparently qualified for, or someone sent in for you. OfferWire sends rebates to consumers who have purchased, for example, cable, internet or phone services. Maybe you qualified for something like this and you don’t remember.
Why did Green Dot closed my account?
What if Green Dot Closes My Account? Green Dot may close your account automatically if your balance is zero or lower. If they terminate your account with or without any reason, and you still have money on it, the company will send you a check for your account balance.
