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Please do the following in order to add your new Fitbit:
- From the Fitbit app dashboard, tap Account at the top.
- Tap Set Up a New Fitbit Device.
- Choose your tracker and follow the onscreen instructions to continue. Note that you cannot set up a Fitbit Surge with a device running the Fitbit app for Windows 10.
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Can I sync a new Fitbit to an existing account?
Click the Fitbit Connect icon located near the date and time on your computer. Click Set Up A New Fitbit Device. Click Existing User and log in to your account. Choose your device and follow the on-screen instructions.
How do I transfer data from one Fitbit to another?
When you get your new fitbit go into the “account” section of the app and select “add a device”. Choose Flex and it will ask you if you want to replace your existing fitbit. Just say yes and follow the prompts. All your data, settings, badges etc will be retained.
Will deleting Fitbit app lose data?
Yes, you can delete the Fitbit app and reinstall it. However, if you delete the app, you will also lose any data that is stored on your Fitbit device.
Can you have two Fitbits on app?
Yes, you can have two Fitbits on the app. To add a second Fitbit, open the Fitbit app and tap the Menu icon. Devices > Add a Device. Follow the on-screen instructions to add your second device.
Why has my Fitbit data disappeared?
If syncing is working well, but you don’t see your progress in the app – something is most likely happening on the Fitbit app side. First, please check if your phone runs the latest app version. If so, try to clear Fitbit app cache data (via phone settings), and then sync your device again – see if it’s going to help.
Will reinstalling app delete data?
Sometimes the easiest way to fix an issue with the App is to update it, or by deleting it and reinstalling the App. You will NOT lose any data, as it is all stored on our servers. Check the App Store for updates, and click on ‘update’ if you don’t have the automatic update downloads.
How do you reconnect your Fitbit to your phone?
On your phone, go to Settings . Bluetooth and turn Bluetooth off and back on. Open the Fitbit app and try to sync your device .
Reopen the Fitbit app after each step until your device syncs:
- Restart your phone.
- Remove the Bluetooth connection between your iPhone and your Fitbit device:
How do I delete my Fitbit account and start over? Delete your Fitbit account in the Fitbit app to delete your Fitbit data associated with your account.
How do I delete my Fitbit account?
- Tap the Today tab. , and tap your profile picture.
- Scroll down and tap Manage Data.
- Tap Delete account and follow the on-screen instructions.
Can I have 2 Fitbits on my account?
Thanks to Multi-Tracker Support you can now have one tracker for daily wear and another for your workouts. Once multiple trackers are connected to an account, Fitbit does all the hard work for you.
How do I add a new Fitbit device to my iPhone?
How to add a tracker to the Fitbit app for iPhone and iPad
- Launch Fitbit from your Home screen.
- Tap on the Account tab.
- Tap on the Set Up a Device button.
- Swipe up or down to scroll through the menu to find the model of the tracker you are trying to add.
- Tap on your model of Fitbit.
- Tap on the Set Up Your Fitbit button.
How do I add new Fitbit to App?
How do I get my Fitbit data back?
Currently there isn’t an option to recover deleted data, however you can manually log an exercise in the Fitbit app to have a record of your steps and get credit for your efforts. For instructions on how to log an exercise, check this help article.
How do I set up a new Fitbit account?
You can create a Fitbit account by visiting: https://www.fitbit.com/signup. After creating a Fitbit account you will be asked to verify the associated email address. If you do not receive a verification email check your spam folder in the associated email account.
How do I remove a Fitbit device from my account? Best Answer:
- To remove a Fitbit device from your account on an android.
- Open the Fitbit app and tap the Menu icon.
- Scroll down and tap Devices, then select the device you want to remove.
- Tap Remove this Device, then confirm by tapping Remove.
Can a stolen Fitbit be used? One bit of good news is that all your data is safe. You will have lost any unsynced data but everything else is on the fitbit servers and the person who stole your fitbit will have no access to any of your personal information.
Can 2 Fitbits have the same email address? It is only possible to have one account per email address, adding to that, you can only have one Fitbit of each model in an account, so you can’t have two Fitbit Charge 2 in one account (for example).
Can you switch between two Fitbits?
You asked, and here it is, a top requested feature, you can now connect multiple Fitbit trackers to the same account. This means Fitbit users can now have one tracker for daily wear (the One) and another for your workouts (a Surge).
Can I uninstall and reinstall Fitbit app?
Depending on your phone, go to your lists of app and tell it to uninstall. With my Android phone, I would go to Google Play and have it show me my apps. From there, I can uninstall it and then reinstall it.
What happens if you delete your Fitbit account?
Once you delete your Fitbit account, your data will be deleted within 30 days from when you confirm the deletion request via email. Deleting your account will also delete any subscriptions you may have, such as Coach Premium.
Can I add my husbands Fitbit to my app?
Make sure you’re in parent view. Find the Invite Members or Add Guardians option, and tap the name of the person you want to invite. They’ll receive an email and notification in the Fitbit app inviting them to join the family account.
What do I do with my old Fitbit after replacement?
“If you have a Fitbit you no longer use, or extra chargers or bands, please send to RecycleHealth.com, a 501(c)(3) charity that refurbishes wearable activity trackers for under-served populations.” Great question.
Can you have two Fitbit accounts on Iphone?
Yes, you can absolutely sync two trackers on the same device. However, here’s the downside: Any time you want to sync a different tracker, you need to sign out of one account and sign back in to the other account. You can also add your vote to this feature suggestion to make it easier to switch between accounts.
Where is my Fitbit data stored?
When you sync your tracker, its data is uploaded to your Fitbit.com Dashboard and securely stored on Fitbit’s servers. There is no option to reset the tracker, because when you last synced all the data was transmitted to your account. Once the tracker is synced it can store new data.
Why did my Fitbit data disappear? Many people wrongly *think* that they have lost their data when in fact what happened was they logged in with a different email address, or even created a new account when logging out and trying to log back in again. I would suggest logging out of your Fitbit app and closing it if you are logged in.
Can a Fitbit be paired with multiple devices?
Note that you can’t connect multiple devices that use the Fitbit Gallery to one account. For Fitbit Charge 3, Fitbit Charge 4, Fitbit Charge 5, Fitbit Ionic, Fitbit Inspire series, Fitbit Luxe, Fitbit Sense, and Fitbit Versa series, only connect one of these devices to your account at a time.
How do I unpair my Fitbit? To unpair, a Fitbit device, make sure the device is nearby and not in use. Open the Fitbit app on your mobile phone and tap on the icon of the device you want to unpair. Tap Unpair Device and confirm your choice by tapping Yes.
How do I sync my old Fitbit?
Sync Fitbit trackers and watches using the Fitbit app on iPhones, iPads, Android phones, and Windows 10 devices.
- Plug in the dongle that came in the box with your device.
- In the Fitbit app, tap the Today tab. your profile picture.
- Tap Advanced Settings.
- Turn on the Fitbit Connect Classic Mode option.
