How do I get a refund on Amazon that was not received?

by Alexis M.

To apply for a request, you need to:

  1. Go to Amazon website.
  2. Log in to your account.
  3. Go to Your Orders.
  4. Select the order you did not receive.
  5. Hit Problem With Order.
  6. Click on Request a Refund.
  7. Choose a reason for requesting a refund from the drop-down menu.
  8. Select Submit.

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How do I contact Amazon Prime support?

Contact customer service directly at 1866-216-1072 as they will be best able to assist you.

What is number of customer care?

Vi Prepaid/Postpaid Customer Support Number

State Name Phone Number (For Enquiries and Requests) Phone Number (For Complaints)
Bihar 9708012345 9708000198
Andhra Pradesh 9848012345 9848009198
Karnataka 9844012345 9844000198
Tamil Nadu 9092012345 9092000198

What do I do if a company won’t refund me?

If you can’t get the support you need from the retailer in the form of a refund, repair or replacement, you can file a complaint with the company. If that still doesn’t help, you can contact the Consumer Ombudsman. They’ll aim to help resolve your dispute within 10 working days.

How do I email a refund?

I am writing this mail to bring your kind attention to the refund for the product I had ordered from your website. I had ordered a saree worth Rs. 5,499 on 25th January with order Id 654321, but I had received a damaged product for which I had requested a return.

What is a refund letter?

A refund demand letter is a written request for the return of payment for a good or service. It is addressed to the merchant and should include basic details about the transaction, the reason why the refund is sought, and expectations for repayment.

How do you get a refund when it says no refunds?

In the U.S., there’s no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC’s “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.

How do you email customer service?

Best practices on how to write a customer service email

  1. Give it a human touch.
  2. Show empathy.
  3. Value their time.
  4. Remain positive.
  5. Be consistent.
  6. Keep the language clear and simple.
  7. Share resources to help even further.
  8. Use customer service email phrases.

How do you respond to a customer asking for return? Call or send an email that outlines your resolution. If you won’t refund their money, explain why in clear, non-judgemental language. Keep your emotions out of it. If you will refund their money, apologize briefly for their unhappiness and tell them when and how they’ll receive the refund.

How do I ask for a refund?

You’ll usually get a decision within 1 business day but it can take up to 4 business days.

  1. On your computer, go to play.google.com/store/account.
  2. Select Order History.
  3. Find the order you want to return.
  4. Select Request a refund or Report a problem and choose the option that describes your situation.

How do you email a customer for refund?

In the meantime, I’d like to offer a [discount/refund] for the inconvenience and will be checking in with you in a few days to update you on the status of [issue]. Once more, I sincerely apologize for the inconvenience. Please let me know if I can answer any questions, and I’d be happy to help!

Does Amazon contact by phone?

Important: Phone Calls

While some departments at Amazon will make outbound calls to customers, Amazon will never ask you to disclose or verify sensitive personal information, or offer you a refund you do not expect.

What phone number is 888 280 4331?

Amazon’s customer service phone number is 1-888-280-4331, and that number is live 24 hours a day, seven days a week.

Can I get scammed on Amazon?

Most Amazon phising scams are sent via email but some scammers will use text messages as well. Links and attachments in phishing emails and texts contain malicious viruses. These will capture passwords and private information from the devices being used.

Can Amazon text me? Amazon will send a standard text message when your package has shipped and another when it has been delivered. You will also receive a text message if there are issues with your order such as delivery exceptions or delays.

How do I know if Amazon email is real? Check the return address: Genuine emails from Amazon always will come from an address ending in “@amazon.com” or the email addresses listed here: amazon.co.uk. amazon.de. amazon.es.

Does Amazon have a 24 hour customer service?

We consider each contact an opportunity to advocate for customers and provide support via phone, email and chat 24/7.

How do I make a complaint to Amazon?

You can contact our 24×7 customer service team via https://www.amazon.in/contact-us which provides online resolution to your queries / complaints across channels including chat. You can also request for a call back for your query and we would be happy to reach out.

How do I talk to customer care VI?

1) You can call the customer care on 199.

Can digital helpline?

1800 3011 3333 . 1800 103 0018. 1800 1037 188 (For Door Step Banking)

Office Contact Nos.
Call Centre Toll Free No. (24*7) 1800 425 0018 / 1800 103 0018 / 1800 208 3333 / 1800 3011 3333
Enterprise Fraud Risk Management (EFRM) Online Monitoring (OM) Section HO 080-46200400(incoming call not available)

How long should a refund take?

The time frame for a refund to be fully processed is usually three to seven business days, but this can vary according to the circumstances. A significant factor in how quickly the process moves depends on the credit issuer. If you return an item by mail, that can also cause the process to take longer.

Is refunding illegal?

There is no federal or state law that absolutely requires you to accept returns, make exchanges or provide refunds without legal justification. Outside of general principles of contract law (i.e. fraud, material misrepresentation, mistake, unconscionable contracts, breach of warranty, etc.)

How long does it take for a refund to go back on your debit card?

A debit card refund takes a couple of days to process. In fact, the time frame is generally between 7-10 business days. In the best-case scenario it could take up to 3 days depending on your bank. You might be wondering why your purchase goes through immediately, but the refund takes longer?

How do I write a complaint letter about a refund? My name is (Name) and over the past two / three months, I have been trying to get my refund back of admission fees. This is because I paid for the year fees but at the last minute due to very personal reasons I am not able to attend and so I started to send an application of getting my money back.

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